Description :
- Services designated book of business as relating to marketing, claims, and administration
- Responds to Client’s inquiries and maintains documentation of Client communications, existing issues, and issue resolutions
- Supports implementation or transition of new / existing lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
- Gathers and compiles exposure information from the Client
- Requests and collects quotes (new and renewal) from carriers as instructed
- Facilitates quotes, amendments, and reinstatements for requested changes as needed
- Monitors Client data warehouse (BenefitPoint) to ensure data integrity
- Assesses and interprets claims experience for the Client
- Analyzes quotes from carriers to determine appropriate recommendations for Client
- Obtains policy, then conducts a contract comparison to ensure completeness
- Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
- Submits complete information for inputting Client information into data management system, ensuring accuracy and completeness
- Generates materials for Client presentations and meetings, including all material and on-site meetings involved with the benefit enrollment life cycle
- Collaborates with senior staff in selecting new markets for submissions and procure proposals
- Coordinates the mailing of compliance communications as needed
- Provides benefits administration support to Client’s Human Resources team
- Monitors annual commission levels and annual commission reports for accuracy
- Researches industry trends
- Researches government compliance / regulations to educate Client
- Mentors and trains Account Administrator
- Performs other responsibilities and duties as needed
LI-SS1
Qualifications :
- Bachelor’s Degree in Business Administration or related field and / or years of experience equivalent
- Typically 3 years of Client services experience is required
- Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
- Strong verbal and interpersonal communication skills required
- Understands industry trends and governmental regulations
- Ability to complete continuing education requirements as needed
- Ability to attend company, department, and team meetings as required, including industry training sessions
- Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
- Ability to efficiently organize work and manage time in order to meet deadlines
- Ability to travel by automobile and aircraft
- Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine
- Ability to work on a computer for a prolonged amount of time
- Ability to work outside of normal business hours as needed
- Legally able to work in the United States
Key Account Manager
As a Key Account Manager, you will play a pivotal role in overseeing and optimizing the strategic aspects of our sales process. Client Services/Account Management. Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. ...
Account Manager - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Establish customer r...
Account Manager I
The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients’ accounts. The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients’ accounts. As a Mylo Account Manager, you...
Commercial Roofing National Sales/Account Manager
We are seeking a highly motivated professional National Account Managers to develop business with new clients in allocated territories. Establish new national client accounts in designated territory. National Account Management experience is preferred. ...
Account Manager
Develop, implement, and maintain Customer Account Plans for assigned accounts. Develop, implement, and maintain Territory Plan for assigned accounts. ...
Account Manager, Enterprise (Midwest)
Account Manager, Enterprise - Midwest. The Senior Commercial Account Manager role is integral to our dynamic Customer Development team at Mimecast, where we seek an exceptional individual with robust sales acumen. Our Customer Development team operates within a high-velocity sales environment that i...
Lead Client Account Manager
We are looking for a Lead Client Account Manager to join our team! Please see below for more information:. As a successful Lead Client Account Manager, you’ll be. Directing, motivating and supervising a team of Client Account Managers. Highly organized and able to accurately document all interaction...
Account Manager - Accelerated Sales Program
Learns about making effective jobsite or office sales calls by riding along with the District Sales Manager or experienced Account Managers. Account Manager – Accelerated Sales Program. The Accelerated Sales Program is a comprehensive, sales-specific training program designed to fast-track the growt...
Territory Account Manager-Kansas City, MO
Territory Account Manager (TAM). It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling ...
Account Manager, Government
Maximize revenue for designated account package by growing sales within existing accounts, developing new accounts at a level consistent with or exceeding company expectations . Develop and implement account strategies to include regular business reviews for customers to maximize sales . ...