POSITION PURPOSE AND SUMMARY
Oversees, directs and manages property operations of a single property to assure optimum performance and continual improvement in the Key Performance Indicators (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right, Stop the Leaks and Safewatch).
Coordinates, directs and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.
Watch A Day in the Life video for General Manager https : / / vimeo.com / showcase / 5180017 / video / 265597879
MAJOR / KEY JOB DUTIES
Ensure associates at the property are driving the Company initiatives (GREAT, REACH, DANCE, DRIVE, FRESH, Making it Right and Stop the Leaks)
Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and employees
Responsible for maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA
Manage labor standards and property level expenses to achieve maximum flow-through to the bottom line profit
Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks
Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors
Works with the District Manager and Regional Director of Field Sales to manage all sales activities of the property and meet revenue objectives.
Activities include setting goals, completing competitive surveys, taking reservations and compiling reports
Identifies and seeks out potential business in local market. Maintains relationships with local companies and key people to increase the company's visibility within the local market
Promotes 100% guest satisfaction throughout property. Instills the 100% guest satisfaction objective to AGM and hourly associates
Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives
Recruits qualified applicants. Trains employees in accordance with company standards
Communicates all policies and procedures to entire staff. Conducts regular meetings to provide various information including company communications, policy reviews, local property activities, goals, etc
Inspects and documents repairs and cleanliness of property with AGM to ensure optimum upkeep and repair, room cleanliness and overall property appearance
Work to build solid client relationships in the District and with Managers and staff at each assigned hotel
Upholds and Enforces ESH standards and policy compliance at the hotel level.
OTHER DUTIES
Adheres to federal, state and local laws employment related laws and regulations
Performs duties in all aspects of hotel operations whenever needed
Directly manages an Assistant General Manager who supervises a total of 8 to 10 employees on the Property. Is responsible for the overall direction, coordination, and evaluation of this unit
Actively reviews and monitors the Social Media websites to ensure timely and appropriate responses to postings.
BENEFITS
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
- 401(k) Savings Plan
- Paid Time Off
- Employee Assistance Program (EAP)
- Employee Perks Progam offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below. Disclaimer : Compensation may vary based on role, level, experience, length of time in a position, and location.
Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
For Colorado, Washington, California, Applicants Only :
General Manager GMA- $53,000 - $76,000 Annually
For New York City (Whitestone) Applicants Only :
General Manager GMA - $57,000 - $87,000 Annually
MINIMUM QUALIFICATIONS
Minimum three years related hospitality management experience required; 4-year degree highly preferred
PREFERRED QUALIFICATIONS
Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
Ability to manage and direct a staff to perform daily job tasks
ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee frequently works in outside weather conditions and is frequently exposed to wet and / or humid conditions.
The employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
The noise level in the work environment is usually moderate.
The employee is frequently required to travel within the local community. Infrequent travel from one city to another is required which may necessitate air travel.
KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
Ability to read and speak the English language and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to effectively communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
Conversational Spanish would be beneficial
General Manager Full Time-GMA-203100
General Manager GMA- $53,000 - $76,000 Annually. General Manager GMA - $57,000 - $87,000 Annually. Directly manages an Assistant General Manager who supervises a total of 8 to 10 employees on the Property. Works with the District Manager and Regional Director of Field Sales to manage all sales act...
Manager, Payroll (Full-Time)
Ensure accurate and timely processing of payroll for all employees, including regular payroll, overtime, bonuses, and other compensation-related activities. The Arizona Diamondbacks are seeking a detail-oriented and experienced Payroll Manager to oversee and manage payroll operations for the team. T...
Account Manager, Pharma Relations - Full-Time
Reporting to the VP of Pharma Relations, the Account Manager of Pharma Relations serves as the primary business relationship manager and liaison with assigned pharmaceutical manufacturer accounts. In this role, the Account Manager will oversee and be accountable for communications, contract performa...
Retail Cosmetics Counter Manager - Lancome, Biltmore Fashion Park - Full Time
As a Counter Manager in the Macy's Cosmetics Department, you will be responsible for managing all aspects of a cosmetics line, including coaching a team of skilled Beauty Advisors. Fully-Funded education benefits - may include 100% of tuition, books, and fees. Now is an exciting time for a Macy's ca...
Assistant Manager (Full Time)
As an Assistant Manager, you will work with the Store Management Team to ensure that each Customer receives an amazing Tillys Experience. ...
Full Time Assistant Store Manager (Store 5544)
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store oper...
ASDOH - CCU Clinical Faculty - Assistant Professor, General Dentist (Full-Time)
Still University's Arizona School of Dentistry & Oral Health (ATSU-ASDOH) invites applications for a part-time, exempt CCU Clinical Faculty - Assistant Professor, General Dentist on the Mesa, Arizona campus. General – promote an atmosphere of respect, collegiality, commitment to diversity and social...
Full Time Assistant Manager - Phoenix Walmart
Communicates any Guest service and/or and associate issues to the Chief Workshop Manager in a timely fashion and collaborates on resolution of all issues. The Assistant Workshop Manager is responsible for achieving sales goals, meeting merchandising brand standards and delivering operational excelle...
Full Time Assistant Store Manager (Store 5614)
Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store oper...
Customer Experience Manager Full Time
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Assist Store Manager ...