Field Service Technician

Job Title : Field Service Technician

Job Description

We are seeking skilled service technicians to join our team and service automated beverage machines in the Austin, TX and surrounding area.

As a technician, you will be responsible for the maintenance, repair, and quality assurance of these machines, which are typically installed in commercial settings such as restaurants.

Responsibilities

• Drive around the local area to service and repair automated beverage machines.
• Clean, diagnose, and repair equipment, including working with the machine's software, replacing worn-out components, and testing refurbished equipment.
• Diagnose defective parts and swap them out in the field, without fixing the defective part on-site.
• Conduct QA inspections and keep detailed records of all refurbishment processes, including parts replaced, tests conducted, and any issues identified.
• Coordinate with the procurement team to order spare parts and components, mail defective parts back to headquarters, and receive new parts.
• Work on projects lasting 3 weeks to 2 months, with potential breaks of 1-2 weeks between projects. Over time, as the business grows, breaks will become less frequent.

Essential Skills

• Mechanical aptitude, including experience with hand tools, pumps, regulators, small motors, and flowmeters.
• Electrical aptitude, including experience with multimeters, troubleshooting, and wiring.
• Basic plumbing knowledge, such as adding angle stops to tees.
• Ability to troubleshoot and repair equipment.
• Inventory control and organization skills.
• Strong customer interaction and customer service skills, with the ability to teach customers about the machines.
• Willingness to work occasional evenings and weekends.
• Willingness to travel, potentially up to 60%, though this is highly unlikely.
• Reliable transportation.

Additional Skills & Qualifications

• Experience in equipment maintenance, remanufacturing, or service technician roles.
• Experience working on beverage machines or fluidics machines.
• Strong electro-mechanical troubleshooting skills and previous corrective / preventative maintenance experience.
• Understanding of Linux software.

Why Work Here?

Join a rapidly growing start-up company with a long-term opportunity. Enjoy a 100% covered benefits package upon conversion, including health, vision, and dental insurance.

Additionally, you will have the chance to receive company equity.

Work Environment

Technicians will work remotely, reporting from home to client sites in the Austin area and being on call to service machines at local client sites / restaurants around ATX.

You will drive your own vehicle (mileage will be reimbursed) and handle ordering and sending parts to and from your home.

The typical schedule is Monday-Friday, 9 : 00 am-5 : 00 pm / 6 : 00 pm, depending on customer orders, with potential for occasional evenings and weekends.

Travel may be required up to 60%, though this is unlikely and would only be in the local area. The only travel is your first week they would ask that you be available to travel to training in either California or Florida

Job Type & Location

This is a Contract to Hire position based out of Austin, Texas.

For more information, please call Austin @ Two-One-Zero, Four-One-Five, One-Nine-Zero-Two

About Aerotek :

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests.

Since 1983, we have provided a variety of career opportunities across North American industry from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges.

Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.