Description and Purpose :
The Inbound Phone Sales person will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards.
Major Duties and Responsibilities :
Determine replacement part required by customer request or customer description of malfunction
Inform customer on substitution or modification of part when identical replacement is not available
Utilize computer or catalog to determine part stock number and price
Prepare wreck estimates and fax to customer
Keep work area neat and organized
Complete training requirements for the parts department
Attend scheduled parts meetings
Inbound Phone Sales
The Inbound Phone Sales person will assist in making the Parts Department a profitable center by focusing on providing excellent customer service using established customer sales standards. ...
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