Manager Enterprise Business Offer Strategy

Job Summary

The Manager B2B Enterprise Offers is responsible for driving growth in our Enterprise, Mid-Market and Indirect channels through the development of impactful Acquisition, Upsell & Renewal offers along with pricing strategy.

They will analyze product and offer performance based on data and is responsible for all phases of offer and package development.

The Manager will analyze and report on growth KPI’s and competitive analysis for various market segments. They will leverage learnings to increase offer and product performance, and recommend testing strategies for their offers.

The Manager must effectively communicate all aspects of the offer strategies to ensure successful implementation across the organization and multiple systems.

The Manager Enterprise Offer Strategy is a highly strategic role who also needs to fully understand and develop end-to-end offer and program operational requirements.

It is highly dynamic, and the candidate must be able to influence in a highly matrixed environment. This role reports to the Senior Director, B2B Offer & Customer Base Management Strategy and will collaborate cross functionally with senior members in Sales, Product, Marketing, Sales Operations, Data & Analytics, Business Planning, Training & Readiness, Billing, IT and other areas.

Responsibilities

• Develop financially sound offers, promotions & incentives to effectively compete in the Enterprise space
• Partner with Sales to fully understand the nuanced channels and closely monitor competitive activity
• Work closely with SMB Offer Strategists to ensure our Enterprise contract rate card pricing is suitable in light of our SMB published offers.
• Develop and execute targeted customer acquisition marketing campaigns with sound measurement
• Analyze and report on offer and product results, conversion rates, and other performance KPIs
• Identify new offer opportunities and provide strategic recommendations to drive growth of segments and products, and inside and outside sales channels, as well as online.
• Conduct research and competitive analysis (market size, competitive benchmarks, trends, opportunities, customer needs and expectations)
• Create presentations and provide insights and recommendations based on data
• Drive operational excellence with improved frontline training materials & approach
• Achieve offer launch roll outs on a timely basis.

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Qualifications

• Bachelor’s degree required; MBA preferred
• 5+ years of professional experience with a focus on marketing, product management, business development or similar role
• Strong analytical and financial Skills
• Extremely detailed-oriented and organized
• Strong cross-functional communication and teamwork skills
• Ability to manage multiple tasks and aggressive deadlines in a fast-paced environment
• Experience in telecommunications a plus, particularly Enterprise channels
• Strategic thought leader balanced with sharp analytical and problem-solving skills
• Initiative-taking, performance and results driven.
• Salesforce.com experience a plus
• Ability to work in a demanding environment under tight deadlines and demonstrate flexibility
• Confident in communicating vision, status, and performance metrics to key stakeholders
• People skills with the ability to work with various functional areas
• Results oriented with a positive attitude
• Requires good oral and written communication skills
• Understanding of pricing and promotional strategies
• Self-starter with ability to work under limited supervision

At Optimum, we're fueled by our four core pillars : Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise.

Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership.

Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.

Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity.

Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.

These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and / or protected classifications under federal and state law.

This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.

Please review our for further details. This position is identified as being performed in / or reporting to company operations in New York State.

Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience.

The starting pay rate / range at time of hire for this position in the posted location is $102,816.00 - $168,912.00 / year.

The rate / range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.