Service Team-Parts Specialist

Description

Stotz Equipment is looking for a customer-focused person to work on our parts counter. The candidate will assist customers over the phone and face-to-face ordering and researching parts for John Deere and other equipment sold in the territory.

Come work for high integrity, successful John Deere dealer with over 75 years in the business.

What you'll do

• Selling, stocking, receiving, and delivery of parts and accessories
• In-store customer service,
• Overall organizational promotions
• Working with all vendors and alternate resources
• Being a team player and working with internal and external customers
• Pick-up and delivery of equipment
• Cleaning tractors and organizing equipment layout

Assists with

• Monitoring shortages and expediting processes
• Merchandising displays in the showroom
• Keeping parts department and warehouse clean and orderly
• Must help achieve an outstanding audit score with accurate processes

Qualifications

What it Takes

• Current driver's license
• Have and maintain a clean driving record (no driving infractions within the last 3 years)
• High integrity
• Loyal team player
• Organized
• Can provide robust customer service to internal and external customers
• Good phone etiquette
• Excellent communicator, both written and verbal
• High energy and motivated
• Ability to multi-task
• Ability to lift items weighing upwards of 75 lbs.
• The ability to work flexible hours must be able to be on Saturday rotation.
• Forklift certificate preferred
• Part and Service experience, automotive or heavy equipment knowledge
• Good computer research skills
• Basic data entry / keyboarding skills required
• Customer service focused and positive attitude
• High school diploma or equivalent
• Must have a clean driving record

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and a telephone.
• Specific vision abilities required by this job include close vision requirements ( having the visual acuity to read words and numbers on the computer screen and on paper.)
• Hearing ability is sufficient to communicate with others in person or over the phone.
• Light to moderate lifting may be required (up to 25 pounds)
• Ability to reach, stoop, kneel, and bend as needed.
30+ days ago