Job Summary
Primary Objective of Position :
Provide service, order taking and delivery of food and beverages items in the restaurant.Provide friendly, courteous and professional service to guests in the Food & Beverage outlets while maintaining high level of service as per Langham Hospitality Group and Forbes standards.
Responsibilities and Job Duties :
- Responsible for the proper set-up and cleanliness of section throughout shift with attention to details
- Provide explanation of any specials and / orrestaurantpromotionsinacourteousandfriendlymanner
- Responsible for the food order taking by repeating the order to guest / clientsforaccuracy
- Responsible for replenishing beverages such as coffee, waterandotherbeveragesasneeded
- Cooperate closely with other members of the outlet team including servers, porters and kitchen associates
- Responsible for guest satisfaction by resolving complaints to ensure fine dining experience
- Responsible for inputting orders in Point of Sale system and processing checks per hotel standards
- Responsible for side work to include inspecting linen, china, silverware and condiments
- Provide knowledge of the hotel, facilities and local city attractions to respond to guest / clients inquiries
- Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed
Requirement .
Experience Required :
High School diploma or equivalent preferred
2 years of previous Food & Beverage serving experience required
IL Sanitation License, TIPS and BASSET licenses required
Luxury hotel restaurant experience preferred
Knowledge of Point of Sales system preferred
EOE, Including Veterans / Disabilities
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