Campus Director of Information Technology

If you think you are the right match for the following opportunity, apply after reading the complete description.

Details :

Posted : August 12, 2024

Level : Community College Professional 20, 12-month, tenure track position.

Hours : Full-time, 35 hours per week

Closing Date : The committee will begin review of applications immediately. Applications must be submitted by 5 : 00pm (EST) on Wednesday, September 11, 2024

Location : CT State Housatonic

CT State Housatonic

900 Lafayette Boulevard, Bridgeport, CT 06604

This position is not remote

Position Summary :

The Campus Director of Information Technology (CDIT) is responsible for providing technology service leadership on a campus under CT State Associate Vice President of Technology Operations.

The CDIT works collaboratively with Academic Technology Managers (ATM), Enterprise Technology Managers (ETM) and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus.

The CDIT ensures priorities and guidance provided by ATMs and ETMs are carried out on a campus.

Example of Job Duties :

Under the direction of the Associate Vice President of Technology Operations, the Campus Director of Information Technology is responsible for providing technology service leadership through effective performance in these essential duties :

• Assists with the supervision of enterprise shared technology / administrative technology support staff and academic technical support staff on a campus.
• Coordinates service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CT State organization.
• Management of campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus.
• Oversee daily administrative tasks and campus-related functions.
• Provide supervision, selection, management, and evaluation of campus-based technical support staff.
• Analyze the resources needed to fulfill the campus’s technology service obligations including the development of cost / benefit analysis and long-term forecasts of technology service requirements.
• Prepare fiscally sound budgets and expected results of expenditures in support of campus-based enterprise shared technology services, and administrative and academic technologies.
• Aid in the preparation, maintenance, and coordination of disaster recovery plans for consistent business operations on a campus.
• Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position.

Provides direct training to technical staff for related enterprise shared technology service, and administrative and academic technology requirements.

• Provide onsite and remote technical support for workstations, applications, network services, software, printers, Wi-Fi, etc.
• Providing support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc.
• Managing campus backup and business continuity systems.
• Maintain / Upgrade / Update campus servers, network equipment, software, and other core services.
• Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.

Minimum Qualifications :

Bachelor’s degree in computer science or related technological discipline together with three (3) or more years' experience in computer system, network and software design, development and implementation with three (3) or more years of experience in supervision of others;

or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.

Incumbents are required to have demonstrated advanced knowledge and abilities in the following :

Proven ability to serve as an effective member of a management team, be an effective leader to a team of highly trained personnel and consultants;

and interact effectively with technical staff, technical service customers, auditors, consultants, vendors, and stakeholders at all levels.

• Excellent interpersonal and collaborative skills, and the ability to communicate technical concepts to technical and nontechnical audiences.
• Experience managing, evaluating, training, sourcing and disciplining technical staff.
• Experience working within a complex organization, interacting with and influencing multiple stakeholders.
• Proven track record and experience in developing technical solutions, technical standards, policies, and procedures, as well as successfully executing solutions to achieve the objectives of customers within a dynamic environment.
• Knowledge of common operational management frameworks with detailed knowledge of IT Service Management (ITSM).

Preferred Qualifications :

• Master’s degree in computer science or related technological discipline.
• Experience working in higher education in managing / maintaining network and servers.
• Microsoft & industry standard certifications in fields of virtualization and server management preferred.
• Experience with Windows and Mac operating systems (OS) in an Academic environment.
• Experience with help desk ticketing systems (example SNOW Service Now).

Starting Salary :

Minimum Salary; $88,144 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits.

The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

Application Instructions :

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

For more information or to apply via our website at www.ct.edu / hr / jobs

Selection Procedure :

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement.

Background Screening :

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification.

Continuing Notice of Nondiscrimination

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record.

CSCC IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER, M / F

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