Search jobs > Santa Clara, CA > Desktop support engineer

Desktop Support Engineer – (Santa Clara) – California, United States of America

Axiom Technologies
Santa Clara, California, US
Full-time

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Do you have the skills to fill this role Read the complete details below, and make your application today.

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

  • Computer OS / Peripherals troubleshooting
  • Handling Different PC Operating Systems (Windows 7 / 8 and 10)
  • Performing Hardware Software Installation (understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Personal Attributes

  • Good knowledge of Infrastructure support
  • Strong analytical and problem-solving capabilities
  • Well-organized and highly detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

In-depth Knowledge of

  • Microsoft Office applications
  • PC Laptop hardware
  • PC Laptop peripherals, including printers

Basic Knowledge of

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM

IT Qualifications

At least two of the following :

  • PC Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

What Next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.

[email protected].

J-18808-Ljbffr

1 day ago
Related jobs
Promoted
Girl Scouts of Northern California
San Jose, California

Technology: Proficient in cloud-based applications such as Microsoft Office (including Word, Excel, Outlook and PowerPoint, or Google Suite (Google Docs, Sheets, Slides, etc. Valid California Driver's license, access to reliable transportation, proof of insurance. Able to pass Girl Scouts of Norther...

Promoted
CommerceIQ
Sunnyvale, California

With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world’s leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries. This is a hybrid role with 2 days in office that will be based out ...

Promoted
Archer Aviation
San Jose, California

Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and su...

Promoted
Cisco Systems, Inc.
San Jose, California

Computer Science, Software Engineering, Computer Engineering, Electrical Engineering or related program or other academic certification. You would play a crucial role in driving next-gen software innovations including cloud, mobile, desktop or security spaces. Our software engineers are the gurus be...

Promoted
University of California
San Jose, California

Office administrative practices and procedures including filing and the operation of standard office equipment, particularly personal and online computers and appropriate application software – MS Office suite of applications, Internet browsers. If the transcripts or degrees are from outside of the ...

Promoted
Cisco Systems, Inc.
San Jose, California

Bring your knowledge of computers and networking and take it to a new level in any one of the following product categories including: cloud, social, mobile/wireless, video, VoIP, big data, collaboration, web, Internet of Things, routing, switching, IPv6, data center, HPC, Telepresence and many more....

INSEMACO® Recruiting & Executive Search Consultants GmbH & Co. KG
San Jose, California
Remote

United States of America . United States of America and worldwide in your country. HR & Management Consulting, developed from over 20 years of highly specialized and international experience in organizational and process optimization as well as in the development and management of comp...

Santa Clara University
Santa Clara, California

The Department of Education at Santa Clara University, a Jesuit Catholic institution, seeks to hire a Lecturer/Coordinator in its Education Leadership program and supporting leadership development specifically in the area of inclusive education. The individual in this position will also engage in th...

Indian Health Center of Santa Clara Valley
San Jose, California

PTO: Year 1 to Year 3, 160 hours of PTO; Year 3 to Year 10, 200 hours of PTO; Continued 40-hour increase every 5 years. Credit union: Membership to Santa Clara County Federal Credit Union. Knowledge of and ability to relate to the American Indian community and other minority populations. Health, den...

School Health Clinics of Santa Clara County
San Jose, California

San Jose a vibrant city located in the heart of Silicon Valley. From the iconic Tech Museum of Innovation to the lush Japanese Friendship Garden, there's something for everyone in San Jose. And let's not forget about its proximity to stunning natural landscapes like the Santa Cruz Mountains and the ...