The Cash Application Specialist is tasked with prompt and accurate update ERP accounts receivablesystems based on payments received from trade customers.
This entails daily, weekly, and monthly reports, research and support functions as needed thereby enabling an effective collections process.
The role will work closely with internal collections team, customers, credit card processors and bankingpartners to ensure prompt and accurate payment application.
A strong customer service mindset andattention to detail is required for success.The role will work closely with cross-functional departments and AR, team members to coordinate dailyworkflow and ensure compliance with SLAs and work to understand and resolve issues while adhering toestablished company policies and procedures.
While other duties may be assigned, the ESSENTIAL DUTIES & RESPONSIBILITIES include thefollowing :
- Responsible for a high volume of cash application including any related research and associatedinternal / external contact.
- Reconcile payment remittance advice to the payment and funds received at the bank daily in atimely and accurate fashion.
- Ability to multi-task effectively while upholding deadlines set-forth.
- Update AS accounts receivable documents based on the payment remittance advice, supportingdocuments, and defined procedures.
- Maintain files of payments and support in a logical system for storage and retrieval.
- Understanding of third-party payment processor relationships to assist customers with paymentprocessing
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