Search jobs > Phoenix, AZ > Front desk agent

Front Desk Agent

Marriott International
Phoenix, AZ, United States
Full-time

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique.

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education : High school diploma or . equivalent.

Related Work Experience : No related work experience.

Supervisory Experience : No supervisory experience.

License or Certification : None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

30+ days ago
Related jobs
Promoted
Driftwood Hospitality Management, LLC
Scottsdale, Arizona

As a Front Desk Agent, you will:. ...

Promoted
CSM Corp.
Phoenix, Arizona

Job Category****:** Front Office **Requisition Number****:** FRONT03394 Showing 1 location **Job Details**. ...

Promoted
Esperanto Developments
Chandler, Arizona

As a Front Desk Agent, hours of operation mid-shift and evening-shift. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:. Front Desk Agents are always working on behalf of our Guests and working with other...

Promoted
Homewood Suites Chandler
Chandler, Arizona

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer s...

Promoted
The Fairmont Hotel
Scottsdale, Arizona

First impressions are everything! Your engaging smile and personality are the essence of a great Front Desk Agent atthe Fairmont Scottsdale Princess. Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:. ...

Real Hospitiality Group
Phoenix, Arizona

Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's controller and front office manager. ...

Pyramid Global Hospitality
Phoenix, Arizona

JOB SUMMARY The Front Desk Agent will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay, maintaining Five Star Service Standards. KEY RESPONSIBILTIES: The primary responsibilities for the Front Desk Agent include but are not l...

Sanctuary Camelback Mountain
Paradise Valley, Arizona

This position contributes to the Sanctuary Spa success by providing a consistently memorable and relaxing spa experience for our guests and members.The Spa Concierge will schedule services for individuals and large groups using SpaSoft.Use guest relation skills to confirm scheduled services, answer ...

Hyatt Place Phoenix/Downtown
Phoenix, Arizona

The Front Desk Agent creates a positive experience for all guests by delivering professional and pleasant service. You are responsible for ensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other Front Office responsibilities. Guest Se...

Homewood Suites Phoenix - Biltmore
Phoenix, Arizona

The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. ...