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Field Service Technician Germany

Intertape Polymer Group
Soest, DEU
Full-time

Responsibilities

  • This position is required to be knowledgeable with IPG products, features, functionalities, capabilities, and distribution channels and be capable of effectively communicating the IPG value to our customers
  • Perform on-site installations, repairs, maintenance, service tasks and conduct product demonstrations when required. Provide maintenance support and training to in-house maintenance staff
  • Establish a regular Preventive Maintenance program for existing end user accounts
  • Assist in testing and evaluating new products and custom packaging equipment. Record and report faults, deficiencies, and other unusual occurrences
  • Follow established communication procedures - issue RMA's, prepare and submit work orders, expense reports, trip reports, etc.
  • Software upgrades to WAT units when required
  • Performs other duties as assigned

Essential Requirements :

  • Minimum of high school education or equivalent
  • NVQ in Mechanical / Electrical Engineering or equivalent experience (Desirable)
  • Broad knowledge and experience of electronic and electromechanical principals
  • Excellent IT skills including Microsoft suite
  • Excellent communication and customer service skills
  • Ability to understand technical diagrams and manuals
  • Ability to work independently with little supervision
  • Proven track record of keeping good records

Other Information :

We are flexible on the location of the successful candidate, this position will require regular travel.

30+ days ago
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