Busser

JOB DESCRIPTION

Hiring immediately for full-time and part-time hourly dine-in or takeout Bussers, Runners, or Service Assistants.

Benefits We Offer for this Position :

• All employees : Competitive payPaid sick leaveFlexible schedulePaid on the job trainingOpportunities for advancement we promote from withinUniform (shirt and apron) provided at no costFood provided free meal / food per shiftEmployee referral program Refer a friend for a $250 referral bonus for Team Members positions and $500 for restaurant management positionsExclusive employee discountsClosed on Thanksgiving and Christmas at most locations
• For qualifying team members (based on hours worked) : Retirement 401kMedical, dental, vision, life insurancePaid Vacation

Job Summary :

The Busser, Runner, or Service Assistant is responsible for restaurant dine-in and takeout operations, cleaning, running food, bussing restaurant tables and side work.

They will assist with catering orders, including delivery when applicable. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.

Job Responsibilities :

• Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering.
• Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guest’s questions.
• Review orders with the Guest (at pick-up or upon delivery) and / or with Delivery Driver ensuring order accuracy.
• Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations.
• Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed.

Also, removes bus tubs from the bar to kitchen dishwasher station

• Restocks, cleans, and maintains all restaurant stations.
• Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant.
• Will serve food or beverages for dine-in and takeout.

Job Requirements :

• Previous experience is not required we will train you!
• Excellent customer service skills and etiquette
• Must be able to operate kitchen equipment, including the coffee machine, iced tea machine, lemon slicer, point of sale (POS) system and any other applicable system(s)
• Ability to execute proper sanitation practices and safety procedures
• Have a current Food Handler’s Card where applicable, or we will help you obtain
• Must be able to communicate effectively
• Ability to multi-task in a fast-paced, team-work environment

Why work for us?

Because it is more than a job. We are passionate people doing meaningful work, motivated by our purpose : To celebrate life, family, and food.

P.F. Chang’s is a unique concept like no other restaurant; a scratch kitchen and concept you can take pride in. We believe in P.

F. Chang’s 29 years strong and still growing, sharing, and celebrating each day!

How We Protect Our Team Members :