Enterprise Consulting Senior Advisor - Evernorth

Enterprise Coach

The Enterprise Coach at Cigna Group is someone responsible for partnering with organizational leadership to enable the delivery of value efficiently and effectively to our customers.

The Enterprise Coach co-creates meaningful, sustainable change, through enterprise-level transitions, employing relevant methodologies and techniques.

This role emphasizes leadership, collaboration, mentoring, and adaptability, with hands-on experience in various industry-proven scenarios to foster continuous improvement.

Key Responsibilities :

• Strategic Guidance : Collaborate with IT and business leaders to catalyze sustainable and impactful change, evaluating and shaping organizational design, structure, and culture.
• Coaching and Development : Mentor and upskill team members across the organization, from portfolio to team level, both locally and globally, while fostering a culture of continuous learning and improvement.
• Organizational Alignment : Utilize Cigna's Enterprise Operating Model to develop and refine training, materials, and guidelines, ensuring integration with organizational objectives.
• Advocacy and Education : Serve as a catalyst for transformational / efficient practices, promoting a culture of adaptability and responsiveness across the organization.
• Support and Implementation : Interface with all levels of leadership to support organizational change, including process, practice, and tooling changes.

Work with globally distributed teams to implement Lean, Agile, Customer Centricity, and other relevant principles, with a focus on demonstrating the impact of coaching changes.

Community Building : Create a culture of shared best practices, proactively address organizational obstacles, and provide coaching, mentoring, and training at all organizational levels.

Accountable for building relationships & having the right conversations.

Product Coaching : Collaborating with cross-functional teams to establish a shared vision and set clear, measurable goals that align with customer needs and business objectives.

Qualifications :

• Strong collaborative leadership skills with business and technology acumen
• Demonstrated ability to work well with others and lead Change Management initiatives
• Expertise in various scaling practices and shifting from project to product-centric paradigms
• Capacity to challenge existing assumptions and overcome resistance
• Comprehensive experience in a variety of enterprise roles and responsibilities
• Expertise in Scrum, Kanban, scaling frameworks (such as the Scaled Agile Framework), and related methodologies
• Capable of evaluating organizational health metrics and disseminating insightful data through visual management techniques

Summary :

The Enterprise Coach is uniquely positioned to facilitate business responsiveness through insightful leadership, assessment, and other initiatives to increase organizational effectiveness.

The ideal candidate will exemplify core values of adaptability and collaboration, applying a versatile set of methodologies to meet organizational goals.

Skills

Product Coaching, Change Management, Program Management, Organizational Transformation

Education :

Any Product Management / Product Development / Product Coaching certifications a plus