A company is looking for a Customer Success Manager to manage Enterprise customers and drive engagement with their platform offerings.
Key ResponsibilitiesCultivate and nurture relationships with key stakeholders to ensure customer successLead onboarding processes and develop Joint Success Plans for new customersMonitor account health, conduct regular Business Reviews, and manage renewals and expansionsRequired Qualifications3-5 years of experience in Customer Success Management, preferably in an enterprise SaaS environmentProven track record in managing and growing customer relationshipsExperience collaborating with Product or Engineering teamsBackground in science-related disciplines or the science / health industries is a plusExperience in early-stage startup environments is advantageous
Compliance Customer Success Manager
A company is looking for a Compliance Customer Success Manager. ...
Customer Success Manager
The Customer Success Manager (CSM) is key to ensuring fusionSpan has referenceable clients by being a trusted advocate for ongoing services, enhancements, and training. A successful CSM will manage key customer relationships, and ensure our team delivers the expected quality of service. CSM will be ...
Customer Success Enablement Manager
A company is looking for a Customer Success Enablement GTM Manager. ...
Customer Success Manager II
The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. Ability to d...
Lead Customer Success Manager
A company is looking for a Lead Customer Success Manager to join their team remotely in the USA. ...
Customer Success Manager
Responsibilities: Client Service Execution Lead advocate for the clients and lead broker internally to ensure enhancements and/or solutions are implemented successfully Manage all existing customer relationships and create communication channels with the decision makers within the client organizatio...
Senior Sales Business Retention Representative - Customer Success Manager
Provides exceptional customer service that maintains or increases current customer satisfaction levels by surveying customers at regular intervals and working collaboratively and directly with customers and internal resources to deliver solutions that exceed customer expectations and minimize custom...
Customer Success Manager II
Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met Work with customers to analyze and review their digital performance in det...
Project Manager (Customer Success Specialist) - Remote R0037213
The Customer Success Specialist – Project Manager is responsible for the end-to-end management of onboarding client license portfolios and the successful implementation of CT Corporation's Business License Services for enterprise customers. In this capacity, the Project Manager will be the main cont...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...