The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention.
The Shift Manager operates the cash register / Point of Sale (EPOS) and ensures adherence with all Company / Store policies, including brand and image standards.
In the absence of the Assistant Manager the Shift Manager is required to assume the duties and responsibilities of the Assistant Manager.
Principle Responsibilities :
- Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest.
- Maintain an awareness of monthly promotions, sale merchandise and advertisements, and assist in the completion of the monthly blitz execution as needed.
- Follow all True North procedures for coffee, fountain and food service programs.
- Receive deliveries from vendors and verify accuracy of inventory along with authorization in price book.
- Lead by example by always adhering to company policies and procedures. Address staff compliance issues as needed, either directly or by bringing issues to the manager.
- Assist in training and development of both new and existing staff members.
- Properly address any guest issues or complaints and escalate to the Store Manager when appropriate.
- As directed by the Store Manager, run daily reports, reconcile shift sheets, complete e-store reporting, and prepare and transport bank deposit.
Essential Skills and Requirements :
- Process information and merchandise through EPOS, to include retrieving reports, processing credit card transactions, and operating lottery machine
- Communicate clearly with other employees and guests
- React calmly in the event of an emergency situation
- Read, count, and write to accurately complete shift reports
- Take responsibility for transport of bank deposit
- Stand for extended periods of time, up to 8 hours
- Work in cold conditions for long periods of time while stocking and cleaning the cooler
- Move or handle merchandise throughout the store generally weighing 25 pounds; occasionally lift up to 50 pounds
- Ability to work flexible schedule, including first, second and occasionally third shift
Minimum Qualifications :
- Must possess and maintain a valid Driver's License
- Must have a High School Diploma or equivalent
- Must have a vehicle (in order to complete banking)
PI252587338
Shift Manager in Training
The Shift Manager is responsible for providing quality guest service by maintaining a clean and organized store image, as well as assisting with merchandising, pricing, and loss prevention. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which in...
Manager In Training (MIT)
Cross-train on all aspects of entry level Marketing, including but not limited to the scheduling of Owners and prospects for an appointment with the Sales department. Work closely with National Leadership on the development and implementation of marketing projects including collateral/advertising id...
Manager in Training
This includes proper staffing levels, inventory management, controllables including labor and cash/inventory shortages, and timely reporting of all maintenance issues. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and th...
Manager In Training Part time
The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s Responsibilities. Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising,...
Assistant Manager in Training
The Assistant Manager guides store staff to provide an exceptional guest experience through merchandising, pricing, and maintaining store cleanliness and organization. Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and th...
Part Time Manager In Training
The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s Responsibilities. Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising,...
Car Wash Manager in Training
Manager in Training will work with Site Manager to learn all aspects of the car wash business to demonstrate ability to progress into Assistant Manager and eventually Site Manager. Perform the location's maintenance by maintaining cleanliness of sites, equipment maintenance/repair & chemical car...
TR Manager in Training
Responsible for recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Maintaining proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control. Maintains financial controls includ...
Assistant Manager / Manager in Training
Assisting in the planning of special events and promotions in restaurant, coordinating any training needed to make events successful. Managing a staff of 4-12 including assigning and evaluating work. As part of the Subway® Team, you as an Assistant Manager will focus on seven main things: . Maintain...
GROWTH OPPORTUNITIES Manager-in-Training (02689) Full Time
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our st...