GCC - Director of Aftermarket Sales

The Director Aftermarket Sales is responsible for utilizing the effective and collaborative talents of both the internal and external Sales teams to meet and exceed the corporate sales forecast.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

The Director Aftermarket Sales is expected to assist and mentor Territory Managers and Sales Engineers so that they achieve maximum productivity.

Specific responsibilities and authorities may include :

• Drive profitable aftermarket specification, customers, and revenue.
• Coordinate and promote the sales of product for which GCC is a contractual Distributor.
• Partner with Director of Sales to create optimum pricing and gross margin strategies.
• Complete all reporting requirements as directed.
• Promote value-added products to customers, such as kitting and assemblies.
• Attend industry meetings to create networks of information.
• Develop and create all sales documents and sales aids required to achieve company sales objectives.
• Support and participate in the organization’s continual improvement program, to conform to ISO 9001 requirements and understand the implications of not conforming with the Quality Management System.
• Ensure processes are delivering their intended outputs.
• Ensure the promotion of customer focus throughout the organization.
• Demonstrate leadership and commitment with respect to quality management.

Demonstrate leadership and commitment with respect to the quality management system by :

• Taking accountability for the effectiveness of the quality management system.
• Ensuring that the quality policy and quality objectives are established for the quality management system and are compatible with the context and strategic direction of the organization.
• Ensuring the integration of the quality management system requirements into the organization’s business processes.
• Promoting the use of the process approach and risk-based thinking.
• Ensuring that the resources needed for the quality management system are available.
• Communicating the importance of effective quality management and of conforming to the quality management system requirements.
• Ensuring that the quality management system achieves its intended results.
• Engaging, directing, and supporting persons to contribute to the effectiveness of the quality management system.
• Promoting improvement.
• Supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility.
• Other duties as assigned.

Education / Experience :

• Bachelor’s degree in Industrial Engineering, Industrial Distribution, or Business is preferred.
• Formal training on Sales techniques.
• Certification as a Fluid Power Specialist from the IFPS within 3 years of hire date.

Desired Experience, Knowledge & Skills :

• Over six (6) to nine (9) years of experience in Sales, Customer Service, or technical fields.
• Previous experience in hydraulic, electrical, or mechanical repair is strongly preferred.
• Experience working in an ISO 9001 environment a plus.

Knowledge and Skills :

• Strong selling skills.
• Good personal motivation.
• Good communication skills.
• An exceptional working knowledge of hydraulic and / or hydrostatic components, equipment operations, and / or mechanical functions.
• Strong interpersonal skills.
• Basic marketing understanding.
• Microsoft Office intermediate level.

We offer a competitive salary and benefits package, including medical, dental, vision, life and disability insurance, and 401(k) plans with company match.

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