A company is looking for a Senior Director of Customer Success with experience in a SaaS environment.Key ResponsibilitiesRepresent the Voice of the Customer and optimize internal processes for efficiencyLead multiple teams focused on customer retention, growth, and digital transformation initiativesAnalyze data to drive KPIs and collaborate with cross-functional teams on customer needsRequired Qualifications8+ years of experience in Customer Success, Account Management, Operations, or Business Development in a SaaS environment4+ years of direct leadership experienceProven understanding of Customer Success concepts and execution strategiesExperience in building post-sale operations for small and large enterprise customersExperience with leading technical and contract migrations is strongly encouraged
Senior Director of Software Engineering
A company is looking for a Senior Director of Software Engineering. ...
Director of Dining
If you are looking for an opportunity to join a rapidly growing organization that specializes in offering high quality experience for Seniors in your community and values innovation, compassion, and excellence in senior care, apply now! We are currently seeking a. Executive Director with a dotted li...
Senior Director of People Operations
A company is looking for a Senior Director of People Operations. ...
Director of Customer Logistics
The Director Customer Logistics is primarily responsible for operations management, safety, financial and customer relations for one or more customers with multiple warehouse locations. Ability to create and maintain professional relationships within all levels of the organization (peers, work group...
Senior Director of Media Relations
A company is looking for a Senior Director, Media Relations. ...
Director of Facility Operations
Discovery Senior Living ranks prominently among the 5 largestsenior housing providers in the US, and is nationally renowned for designing,developing, marketing, and operating a multi-brand portfolio of upscale, luxurysenior-living communities. Discovery Senior Living is looking for a Director of Fac...
Senior Director of Operations, Administration, and Finance
Know the terms of the Lionheart / EVC Partnership Agreement, review Lionheart financial reports and payments, ensuring accuracy of profit sharing per the terms of the contract. The Senior Director of Operations, Administration, and Finance (SDOAF) is a strategic leadership role within Eagles View Ch...
Senior Customer Success Technical Architect - Spanish-speaking
The primary objective of this role is to ensure the success, retention & expansion of our customers by providing technical guidance, including best practices, for the Confluent product suite. Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advis...
Director of Rehab (Occupational Therapist / OT) - Senior Living
The primary purpose of the position is the management and administration of all aspects of rehabilitation services for the respective communities as well as for maintaining a clinical caseload. Demonstrates knowledge of the principles of life span growth and development and assesses data reflective ...
Head of Customer Success
Customer Success Management: Drive software adoption, expansion, and retention through innovative strategies, identifying opportunities for up-sell and cross-sell capabilities based on customer needs and product fit, and setting and monitoring of KPIs to track success and customer health. Aurigo is ...