A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Assistant Director, College of Health & Human Sciences Student Success Center
Reporting to the Managing Director, the Assistant Director, Education Student Success Center assists in the oversight of day-to-day operations and activities of the Student Success Center (SSC), in addition to serving in the role as an advisor. Incumbent is also required to promptly report any knowl...
Director of Business Operations
A company is looking for a Director of Business Operations responsible for budget management, project management, and advising university leadership on financial matters. ...
Deputy Director for the Center for Health Care Quality
Deputy Director for the Center for Health Care QualityThe California Department of Public Health is currently hiring for a Deputy Director for the Center for Health Care Quality!About the Center for Health Care Quality:Health care facilities in California are licensed, regulated, inspected, and/or c...
FinOps Director of Cloud Operations
A company is looking for a FinOps Director of Cloud Operations to manage cloud financial operations and optimize cost allocation. AWS Certified Cloud Practitioner, Microsoft Azure Fundamentals) preferred. ...
Deputy Director for the Center for Health Care Quality - California Department of Public Health
Deputy Director for the Center for Health Care QualityThe California Department of Public Health is currently hiring for a Deputy Director for the Center for Health Care Quality!About the Center for Health Care Quality:Health care facilities in California are licensed, regulated, inspected, and/or c...
Medical Director/Physician - Meridian
The IHC is a Patient Centered Health Home & all employees are an integral part of this model of care delivery. Directs oversight of, clinic manager, front office (reception, medical records, eligibility, referral, AI/AN patient relations) and back office (Medical Assistant) staff, policies, and ...
Director of Operations Redwood City, CA
The person we’re looking for is someone who isn’t afraid of blank space - we want someone who can help create operational rigor around net new initiatives & offerings. The AI landscape has gone through incredible change between 2016, when Snorkel started as a research project in the Stanford AI ...
Director, Iris and B. Gerald Cantor Center for Visual Arts – Stanford University, Stanford, CA
After more than a year of change in the Cantor, the museum field, and in the social, cultural, and educational landscape, the next Director will be charged with transforming the Cantor to model a distinctive and impactful answer to what a visual arts center can be in one of the world’s leading resea...
Director of Supply Chain & Manufacturing Operations
Minimum of 10 years of experience in operations management, including manufacturing and supply chain leadership, preferably in a global context. Compliance and Safety: Ensure all operations conform to ISO standards and internal Quality Management Systems (QMS), while promoting a culture of health an...
Director, Operations - Payment Integrity
This team is responsible for over $M+ of cost of healthcare savings and avoidance annually and is also responsible for developing new capabilities to improve cost of healthcare exposure and performance, managing multiple third-party partners in pursuit and prevention of over-payments. The Director o...