General Sales Manager
As a General Sales Manager, the role will be responsible for driving sales performance to ensure the sales team meets and exceeds company expectations.
Represent as a role model to excel an outstanding guest experience, work with the General Store Manager and lead sales initiatives.
Co-lead exceptional guest in-store experience with results driven mind-set to coach and train the sales team on performance of standard KPIs to lead sales targets.
Commitment Responsibilities of the role :
- Increase profitability and customer loyalty to ensure the performance of KPI’s and company standards meets and exceeds expectations.
- Serve as manager on duty in the absence of General Store Manager such as facilitating departmental goals daily and weekly meetings, performance improvement plans, timekeeping, transfers, promotions, corrective actions.
- Co-Lead KPI’s to meet sales targets, gross margin, net promoter score and sales per hour.
- Maintain knowledge of company products, store procedures and promotions including compliance.
- Interacting with guests to positively impact the sales process to ensure guest satisfaction.
- Stay informed on market trends, environment, and competitive marketplace.
- Ensures and performs the deployment of company standards execute leadership to drive a positive working environment, build a strong and rewarding culture.
- Actively participate in meetings, trainings, and education.
- Coach and develop associates with continuous training to increase improvement to overall sales portfolio.
Qualifications :
- Associate degree, Business Administration, Preferred or a combination of related Store Operations or Equivalent work experience.
- Understanding of incentive and commission-based environment.
- Effective and efficient time management, organization skills, attention to details, verbal and written communication skills.
- Ability to change to meet demands of the business.
- Ability to work extended hours and weekends to support store operations.
Equal Employment Opportunity Employer.
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