Shift Manager

We are seeking career-minded, motivated individuals with excellent interpersonal skills, and the ability to build a team that works well together to increase profits, provide superior service and have a passion for being the best in the business.

As leaders and role models, our managers set the tone for the fun, family environment in our restaurants. Our managers enjoy a stable environment and flexible schedules that give them the quality of life they deserve.

This position offers great incentives and opportunities for advancement.

Qualifications :

• Education : High School Diploma or GED
• Must be at least 18 years of age
• Ability to multi-task while maintaining composure and giving sound advice and direction.
• Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot / cold temperatures or other elements.
• Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
• Must be available to report for work promptly and regularly
• Must have or be willing to obtain ServSafe certification by end of training

What we expect from you :

• Address and resolve guest inquiries and concerns in a timely manner.
• Create a Customer First attitude with your team.
• Take responsibility for positive engagement with guests.
• Assist General Manager to recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers.
• Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure that ingredients and menu items are properly stored, handled, prepared, and presented with great care and concern for food safety.
• Manage administrative responsibilities
• As leaders and role models, our managers set the tone for the fun, family environment in our restaurants

Dave Thomas opened the first Wendy’s restaurant with an unwavering commitment to serve fresh food, at a fair price, in a comfortable atmosphere.

He founded Wendy’s on the premise that Quality Is Our Recipe®. The quality our customers expect from every visit begins long before products and ingredients reach the kitchen.

More than 50 years later, we remain committed to the values Dave taught us, and we believe that doing the right thing (for our people, our customers and our planet) is the only responsible way to do business.