Job Description
Job Description
K.E.Y. Point Solutions is a telecommunication-based consulting sales and marketing firm. We help our client’s popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.
We are looking for a self-starter entry-level Telecommunications Customer Service Representative to assist with our firm's strategic and productive marketing and sales campaigns.
Our next Telecommunications Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand’s face and voice.
In addition, we expect our new and energetic Telecommunications Customer Service Representative to build quality relationships with new clientele, maintain existing customer accounts, and assist in the increase of overall quarterly and annual production of new sales and customer acquisitions.
Our Telecommunications Customer Service Representative Will Be Responsible To :
- Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
- Research target markets to better identify and engage with new and existing customers to help bolster our sales pipeline
- Communicate the features and benefits of specific products / services based on individualized needs
- Overturn objections as necessary throughout the sales process and answer questions as they arise
- Respond in a prompt, effective, and professional manner to all account inquiries
- Attend regular product training sessions with other Telecommunications Customer Service Representative team-mates and upper-level management
Desired Skills for Success For Our Next Telecommunications Customer Service Representative :
- A High School Diploma or equivalent is required
- 1-2 years of experience in a customer service or sales role is highly recommended
- Excellent communication skills, both verbal and nonverbal
- A tenacity and desire for growth and knowledge
- A driven mindset with impeccable time management skills and a superior work ethic
- Positive and professional demeanor while working with other Telecommunications Customer Service Representatives and customers
LI-OnSite
Powered by JazzHR
cxixg85Y5L
Customer Service Representative
Interact with customer by asking probing questions to identify customer needs and properly solution. Utilize online knowledge bases in real time during customer interaction to ensure proper processes are followed and customer is satisfied. Intermediate proficiency with PC navigation while providing ...
Customer Service Representative (Bilingual)
As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences. At Speedy Cash, we’re more than a financial service provider; we’re a trusted al...
Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
Customer Service Representative (Bilingual)
As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences. At Speedy Cash, we’re more than a financial service provider; we’re a trusted al...
Seasonal Customer Service Representative (Bilingual: Spanish and English) Remote
Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative (Bilingual: Spanish and English). ...
Customer Service Representative
Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. Provides Superior Customer Service and offers solutions and/or options within Company guidelines. Our success is a direct reflection of the talented and diverse people who make a positiv...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Administrative Assistant/Customer Service Representative
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Customer Service Representative - Remote
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Healthcare Customer Service Representative - Work From Home
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...