Desktop Engineer

Tata Consultancy Services
Howell, MI
Full-time

Role : Desktop Engineer

  • Deskside Support
  • Install / reinstall Of Customer standardized Image in case of OS issue / new install request.
  • IMAC (install, Move, Add, Change) for End user devices
  • EUC Peripheral Support
  • Resolve issues related to but not limited to laptop / desktop, EUC application support (Microsoft office and other).
  • Remote support of Desktop services for small site.
  • Coordination with Vendors and Webster internal teams
  • Health-check for EUC devise for security patches using SCCM console to ensure all patches are pushed and compliant.
  • Service Improvements Procedures
  • Hands and feet Support to Network and Windows team
  • Cabling and touch services for End user equipment.
  • Support for periodic events annual and interim meetings, board meetings etc.
  • Basic support for Tablet / Mobile device Webster application issue
  • Reporting
  • Support for periodic events annual and interim meetings, board meetings etc.
  • 30+ days ago
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