Job Description
GENERAL PURPOSE OF JOB :
Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers.
This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.
ESSENTIAL DUTIES and RESPONSIBILITIES :
- Through an approved maintenance facility conduct routine maintenance schedules for the mobile unit
- Perform and maintain daily logbooks, travel tracking and mobile unit inspections as described by the Department of Transportation and Red Wing Standard Operating Procedures (SOP)
- Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business
- Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
- Adhere to all mobile operations as defined in each SOP
- Mobile Operating Expense : inventory, cash, truck maintenance, travel, and other areas that will directly affect the profitability of the mobile unit
- Guide each customer through RWSC’s Ultimate Fit Experience
- Provide appropriate accessory recommendation, educate customers on the benefits of each
- Ensure proper handling of special orders placed during the day’s truck run
- Collaborate with industrial team regarding planning and execution of the day’s truck runs
OTHER DUTIES AND RESPONSIBILITIES :
- Willingness to perform additional duties as required
- Maintain safe and healthy work environment by following organization standards and legal regulations
- Uphold Red Wing Shoe Company’s core values
- Maintain the integrity of the Mobile Shoe Showroom, truck signage, and housekeeping standards
- Conduct self-accordance to RWSC policies
- Identify current and future account requirements by establishing personal rapport with key contacts while onsite
- Ensure product and company reputation by complying with federal and state regulations
Qualifications
EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES :
- High School Diploma / GED (or equivalent work experience required), and one to three years relevant experience / training
- Enthusiasm, motivation to provide the highest level of customer service.
- Strategic thinking, planning, problem solving
- Team and collaboration orientation
- Effective Written / Verbal Communication
- Computer proficiency
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES :
- Footwear selling experience from a mobile unit
- Retail footwear and / or wholesale experience
- Naturally curious, has passion for new ideas, and looks to drive growth
- Performance driven
- Learning orientation
REQUIRED LICENSES, CERTIFICATES OR KNOWLEDGE :
- Valid Driver’s License required
- Ability to pass and stay compliant with DOT requirements, which includes a DOT physical and drug screen , and you must be 21 years old.
PHYSICAL DEMANDS :
- Lifting 50 pounds, bending / squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
- Housekeeping duties including but not limited to : vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.
WORK ENVIRONMENT :
- Driving or selling shoes from the truck
- Warehouse and Mobile Shoe Truck
- Retail store
- Outside
- Some overnight travel
- Extended travel time
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