About the Role :
Working as a Regional Soft Services Manager (RSM) you will lead, manage, and inspire a team of custodial services leaders and associates, in your region.
You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships.
Your goal is to achieve operational and financial goals in a dynamic environment.
What You’ll Do :
- Leads, manages, and inspires a diverse team to provide top-notch service.
- Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
- Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
- Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk / reward and short / long term implications
- Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
- Collaborates with key partners to support regional initiatives
- Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time
- Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills;
has full understanding of all roles in operation
- Ensures consistent and fair administration of all policies and procedures
- Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
What You’ll Need :
- Bachelor’s or master’s degree from an accredited college or university preferred, or five() to seven () years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree
- Strong background in senior leadership roles with exposure to contract / budget management, customer service, people development, custodial services, negotiations, etc.
- Has a proven track record of growing a business and leading teams, along with strong financial acumen
- Has ability to think quickly, analytically, strategically, and accurately
- Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
- Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
- Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
- Proficient in the use of Microsoft Suite
Multi-site travel required in this position (up to %).
Regional Soft Services Manager
Regional Soft Services Manager (RSM). Bachelor’s or master’s degree from an accredited college or university preferred, or five() to seven () years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree. You will be ...
Manager, Facilities and Asset
Talento has partnered with an organization with a facility that sees hundreds of thousands of travelers in Miami on a search for a Facility and Asset Manager based out of Miami, FL. We are seeking an experienced and highly Manager to oversee the maintenance, engineering operations, and asset managem...
Facilities Manager
MyPlace Self Storage is a leading provider of self-storage solutions committed to delivering secure, convenient, and well-maintained storage facilities for individuals and businesses. As a Facility Manager at MyPlace Self Storage, you will be responsible for overseeing the maintenance, improvement, ...
Vice President of Quality
Foster a culture of continuous improvement, patient safety, and high standards of care. As the VP of Quality & Risk Management, you will provide strategic leadership and operational oversight for the Quality Department, including Infection Control, Joint Commission and CMS compliance, Core Measure A...
Vice President of Managed Care
Vice President of Managed Care. As a Vice President of Managed Care, you will play a pivotal role in ensuring the ongoing success of this well-established organization. ...
Vice President of Marketing
The Vice President of Marketing will be responsible for developing and executing a comprehensive marketing strategy to drive growth of our self-storage business. Our success is driven by a focused strategy of investing in self-storage on behalf of our principals and partners under the brand Storage ...
Facilities Manager
Facilities Manager, Full-Time Position. Reports directly to the General Manager of Facilities. Coordinate Facilities’ programs with vendors without interfering or inconveniencing store operations, and serving as advocates for the store through clear and concise daily communication to the field. Mana...
Vice President of Operations
As the Vice President of Operations, you will lead, direct, and oversee the daily operations of MSPB’s medical practice locations, ensuring the highest level of quality, compliance, and efficiency. MSPB has 100 + providers, more than 35 offices and offers primary care, cardiology, neurology, hematol...
Vice President of Marketing and Communications
The Vice President of Marketing and Communications is a critical role at United Way of Palm Beach County (UWPBC), overseeing the agency's brand management and helping lead the strategic direction for the organization. The Vice President is accountable for positioning UWPBC as a proactive catalyst fo...
Facilities / Engineering Operations Manager 2
Sodexo Is #Hiring our Facilities Engineering Operations Manager for. Certified Facilities Manager (CFM) is a plus. If you are a Strategic Facilities Engineering Operations Manager with the ability to develop innovative technical solutions while successfully managing key performance indicators to dri...