Operations Manager

Fix things, help others, and have fun! If you love saving the day, we have your dream troubleshooting job when you join the Operations team at Orangetheory Fitness!

Who we’re looking for :

The Operations Manager’s mission is operational excellence to ensure top quality and production in the studios they oversee.

This includes handling all equipment, technology, and facility issues. This position requires the ability to develop strong relationships with outside vendors, create internal processes that can be replicated across the entire company, and stay within budget.

This position also requires you to travel between the different locations you oversee. You are well organized, a problem-solver, and a producer.

Why Join Us?

• Compensation : per hour plus commissions on membership sales
• Career Growth : Internal promotions are part of our culture! Blaze a trail into management roles and beyond! We're not just a brand;

we're a launchpad for your career trajectory.

• Benefits : We offer medical, dental, and vision insurance. Secure your future with access to our 401(k) plan and earn $250 for every successful employee referral.
• Work / Life Balance : Put your mental well-being first with free counseling services.
• Find harmony between work and life as you enjoy exclusive employee discounts on Orangetheory classes, Relive Health services, and a plethora of entertainment and travel perks.
• Community : Join a tribe of like-minded individuals dedicated to making a difference. Forge lifelong connections with teammates and members, spreading positivity both in and out of the studio through community events and charitable initiatives.

Role Responsibilities / Duties

• Facility maintenance, issues, and repairs
• Maintain order and cleanliness of the studios
• Facility audits and walk-throughs
• Inventory levels and supplies for studio maintenance and / or marketing materials
• Retail purchasing and inventory
• Daily Financial Reporting budget reconciliation, auditing refunds and unpaid bills etc.)
• IT, Technical and Facility updates
• Maintain and maximize working relationships with outside vendors to get the best deals
• Cross-trained on studio sales process and class check-in process to step in if necessary
• MBO audits deactivating terminated members)
• Analyze current processes and look for improvements to maximize efficiency

Personal Attributes :

• Detail oriented and well organized
• Solution-oriented
• Multi-tasker with minimal supervision.
• On-call availability due to the possibility of facility or IT (Information Technology) issues needing to be resolved as soon as possible
• Proven flexibility and willingness to handle various tasks independently and to meet deadlines.

Physical Demands :

The position requires the following physical activities : Ability to lift a minimum of 20 pounds to a maximum of 50 pounds unassisted;

able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions. Physical requirements can vary.

Reviewed my management.

Qualifications :

• Must have a High School diploma or equivalent. Bachelor’s degree preferred.
• 1-2 years of operations experience, ideally in a fitness setting.

Our Mission :

To unlock your full potential through inspiring, motivating, and extraordinary moments.

Vision :

To become the ultimate wellness powerhouse, fueling everyday life with boundless energy and vitality.

Values :

Happy. Hungry. Humble. Healthy. Human.

About Empire :

Established in 2013, Empire Portfolio Group™ is not just a company; it's a revolution. Headquartered in the vibrant heart of New York City, we own, operate, and support over 140 Orangetheory Fitness studios across multiple states.

But we're not stopping there our sights are set on even greater heights with the introduction of Relive Health centers nationwide.

Join the Movement :

Empire Portfolio Group is an equal opportunity employer, championing diversity and

inclusion in every aspect of our operations. We believe in fostering an environment free

from discrimination and harassment, where every individual has the opportunity to thrive.

If you're ready to unleash your potential and make a difference, come soar with us

Ready to embark on this thrilling journey? Apply now and let's shape a brighter, healthier

future together! Compensation : per hour