Job Description
Job Description
About Us : Located within the luxurious Principal Hotel and renowned Main Street Abbey, Graphite Fine Dining offers an exceptional dining experience, blending fine cuisine with impeccable service.
We pride ourselves on delivering a memorable experience for each guest, whether they're dining with us during a hotel stay, celebrating a wedding, or simply enjoying a special evening out.
Check out www.visitfranklinyard.com for an overview of our campus!
Job Description : We are seeking a dynamic and experienced General Manager to oversee daily operations at our upscale restaurant.
The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to lead and inspire a team.
This role is crucial to ensuring our guests receive the highest level of service and enjoy a seamless, sophisticated dining experience.
Key Responsibilities :
- Oversee daily operations of the front of the house, including the dining room, bar, and reservations.
- Responsible for the Beverage program including wine selection and cocktail menu.
- Manage, train, and mentor front-of-house staff, ensuring a high level of service.
- Coordinate with the kitchen and back-of-house staff to ensure smooth service and exceptional guest experiences.
- Develop and implement service standards and training programs.
- Handle guest inquiries, feedback, and complaints with professionalism and grace.
- Ensure compliance with health, safety, and hygiene standards.
- Monitor and manage inventory, including beverages and front-of-house supplies.
- Work closely with the events team to coordinate service for weddings and special events.
- Manage the front-of-house budget, including labor costs and sales targets.
- Assist in developing marketing strategies to increase restaurant visibility and revenue.
Qualifications :
- Proven experience as a Front of the House Manager or similar role in a high-end restaurant.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Knowledgeable in wine and fine dining service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with POS systems and reservation management software.
- Understanding of restaurant health and safety regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for hospitality and a commitment to delivering outstanding service.
Benefits :
- Competitive salary of + / -$70K and performance-based bonuses.
- Health, dental, and vision insurance.
- 10 days Paid time off and 8 Holidays.
- 401(k) match up to 4%.
- Significant opportunities for professional development and career advancement.
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