Operations Manager

Position Details

Summary Operating Title Operations Manager Long Classification Title Coordinator of Field Experience II Campus Location Durham Department UNH Center for Career and Professional Success Summary of Position Under the supervision of the Assistant Director of Employer Relations, the operations manager leads and manages operations, events, and programs for Career and Professional Success.

The operations manager will collaborate with CaPS staff and employers campus-wide to create and execute strategic events and employer recruiting events (virtual or on-campus).

This position requires the ability to take ownership and accountability for responsibilities, the initiative to lead operations, events, programming, and project management while working collaboratively with staff and the support specialist to ensure timely workflow.

Acceptable minimum level of education Bachelor's Acceptable minimum years of experience 3 years Additional Job Information Posting Number PS4888FY25 Other minimum qualifications

• Bachelor's degree
• 3 years of event and / or project management experience
• Ability to establish and maintain effective working relationships with alumni, faculty, staff, students, and the public
• Flexible and adaptable
• Must possess excellent interpersonal skills with a high level of professionalism
• Effective written and oral communication skills
• Strong computer literacy includes career management platforms, Salesforce, project management platforms, and Microsoft platforms, including SharePoint, Word, Excel, Bookings, and Planner.
• Effective time management and efficiency working with multiple tasks in a fast-paced environment
• Willingness and ability to work both independently and in a collegial team environment
• Ability to work nights and weekends occasionally

Additional Preferred Qualifications Higher Education Experience Salary Information Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting https : / / jobs.usnh.edu / postings / 63341 Percent Time Information (FTE) 1.00 Grade 17 EEO Statement

The University System of New Hampshire is an Equal Opportunity / Equal Access / Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission.

The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction.

UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains.

There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs.

The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here : https : / / www.

unh.edu / hr / diversity-resource-guide Posting Details Posting Date 10 / 09 / 2024 Open Until Filled Yes Closing Date Posting Open to Internal Candidates Only?

No Interested Internal Candidates Exist? No Job Category Salaried Staff (Exempt) Appointment Type Regular If TERM position provide projected end date Equipment / Instruments Drivers License and Physical Requirements.

Please check all items that apply. None applicable

Duties / Responsibilities

Job Duties Duty / Responsibility RELATIONSHIP MANAGEMENT

Serve as operational expert and liaison to university-wide events and recruiting events. stakeholders including staff, partners, students, and employers.

Responsible for keeping open lines of communication and presenting new ideas and solutions.

• Manage employer recruiting, event, and program timelines and provide status updates to appropriate personnel.
• Support and triage employer and staff questions and requests.
• Track employer engagement in Salesforce.
• Help to steward and implement employer partnerships through event sponsorships.

Duty / Responsibility OPERATIONS & EVENT MANAGEMENT

• Lead, project-manage, and execute operations for university-wide events and employer recruiting events.
• Establish detailed intake proposals, timelines, and project plans.
• Plan and implement events and employer recruiting through logistical processes and vendor relationships on and off campus.
• Ensure the Handshake is ready each recruiting cycle by updating calendars, system settings, email, and web content. Coordinate with the CaPS Director team for logistics, including day, time, room availability, parking, and follow-ups.
• Lead day of university-wide event and programmatic operations.
• Open and facilitate event and employer recruiting event processes through use of Handshake and Microsoft platforms.
• Communicate and update status to all parties involved including process and registrations.
• Establish and utilize standard processes, protocols, and communication methods.
• Prioritize continuous process improvement in event management methodology.
• Orchestrate and create university-wide, CaPS, and recruiting event advertising and collateral materials.
• Manage payments and track the revenue and expense budget for events and employer recruitment. Assist with monthly reports / updates on spending trends and present cost-saving opportunities to the Assistant Director of Employer Relations.

Duty / Responsibility SUPERVISION

Assist with hiring, directing and evaluating student workers and / or other staff, including interviewing, training, advising on new procedures, coordinating information, and shifting work to accommodate workload needs.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you meet the definition of an Internal Candidate?Internal Candidates include : (1) active status employees who have completed the introductory period and (2) adjunct staff members who have been employed within USNH for at least 12 months in total and who have worked at least 1,000 hours during the 12 month period preceding the application for the position.

Student employment does not apply toward internal status eligibility.

Documents Needed to Apply

Required Documents

• Resume / Vita
• Cover Letter

Optional Documents