Patient Coordinator

Do you haveamazing customer service skills and love helping others Would youlike to work for a growing company with advancement opportunitiesIf so then please submit your resume to apply for the PatientCoordinator position in our Cortlandt ManorNY clinic!

ACCESS PT is an extraordinary company to workfor with a patient focused culture opportunities for advancementgenerous paid time off and a great benefits package.

If you are talented and interested inworking for a company whose purpose is to Helpothers move better feel better and live bette r pleaseconnect with us.

This is a full time position. The required schedule is Monday 8am 7pmTuesday Wednesday Thursday Friday 8am 4pm; this schedule is subjectto change.

The pay rate is $17.00$19.00 / hour.

We are proud to have been namedone of the Best Companies to work for in NY for 6 years including2021!*

Essential JobQualifications :

• A friendly empatheticenthusiastic positive team player who is the first impression ofACCESS. They must possess excellent communication skillsconsistently exceed customer expectations and make the teamssuccess their priority.
• Anorganized responsible detailoriented individual who is accountablefor taking in new patients and ensuring all of their appointmentsare appropriately scheduled authorizations / Reevaluations receivedand copays collected to ensure payment.
• A confident good listener who communicates the value ofphysical therapy and actively grows the business by looking for andrecognizing opportunities to initiate and obtainreferrals.
• Maintain a safe andclean working environment by complying with procedures rules andregulations.
• Provide equipment andsupplies by disinfecting and delivering equipment and supplies totreatment area; position equipment for therapist access;

interactwith patients and ensures their comfort.

• Maintain therapy supplies inventory by checking stock todetermine inventory level; anticipate needed supplies; place andexpedite orders for supplies from approved vendor list; verifyreceipt of supplies.
• Assistclinicians by preparing hot packs and helping to setup exerciseequipment as needed.

Assigned Responsibilities orDuties :

• Greeting all patients and directing them toappropriate area or staff.
• Operating a central telephone console or multiline systemto receive and route calls.
• Dailyduties include scheduling appointments and initial evaluationstaking initial intake information typing faxing documentselectronically
• Collectingcopayments and wellness store purchases calling patients who havemissed appointments
• Assistingtherapists with laundry escorting patients into gym making surepatients are comfortable.
• Set upand clean up for patient sessions.
• Asking questions to determine the customers needs anddirecting customers / visitors to the appropriatestaff.

Administrative duties toinclude :

Calling insurance companies to verify benefitsand request authorizations printing of medical records as requestedwelcome letters to new patients and MDs thank you letters to MDsupdating physicians and new patients in the referral databaserunning frequency reports weekly in the scheduler and any othertasks assigned to he / she by thedirector.

This position may requireexperience :

• Operating a multiline telephonesystem
• Accessing data using acomputerized records system
• Makingchange and cashiering
• Seating forlong periods of time and lifting up to 30pounds.

Ifyou are enthusiastic about your profession and are looking toprogress your career with a growing dynamic company please applythrough this portal.

Questions call the Human Resource Office at(845). Please visit us online at for more information about ourcompany.

It is our policy that new hires for this position willbe fully vaccinated for COVID. Can you provide proof of vaccinationby submitting a completed CDC vaccination card or a medicaldocument specifying receipt of vaccination to include vaccinemanufacturer date of vaccination and lot number If you believe thatyou qualify for an exemption from this vaccine requirement mandatefor disability or sincerelyheld religious belief please let us knowand we will provide you with the materials necessary for you tomake an application for an exemption.

AccessPhysical Therapy & Wellness provides equal employmentopportunities to all employees and applicants for employment andprohibits discrimination and harassment of any type without regardto race color religion sex national origin disability statusgenetics protected veteran status sexual orientation genderidentity or expression or any other characteristic protected byfederal state or local laws.

This policyapplies to all terms and conditions of employment includingrecruiting hiring placement promotion termination layoff recalltransfer leaves of absence compensation andtraining.