Data Center Logistics Associate L2

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Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility.

Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI / Automation, and ServiceNow.

Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT.

With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity.

Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.

With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

The Milestone Data Center Logistics Associate L2 is responsible for safely moving all the parts into, out of, and around the warehouse and data center environment using a variety of technology and equipment to support the Logistics Team in the daily execution of service operations to the set standards and ensuring compliance to support excellent service quality and customer engagement.

This role is a full-time, onsite position in an environment that consists of a large warehouse, data center, and internal transport services.

This job is part of the Critical and Technical Services job function responsible for technical maintenance services in critical client environments (Data Center).

Job Responsibilities :

• Work as part of a team of logistics operators who work together and independently
• Ensure all operations are carried out in a proactive, compliant, and effective manner
• Ensure compliance of operational execution in line with Standard Operating Practices and Work Instructions
• Maintain strict inventory control and conduct accurate system transactions
• Ensure accurate and timely shipments and receipts
• Assists in monthly and / or annual physical inventories; provides inventory reports
• Identify, document, and implement opportunities for continuous improvement
• Keep a strong working knowledge of all operating systems in the work area
• Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and protocol
• Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency
• Commit to excellence in your contribution to overall Service Delivery
• Work alongside Team members to assist in workload execution, monitor quality, observe areas for improvement, and support service knowledge growth
• Ensure the maintenance of 5S standards within all operational areas
• Escalate all areas of service non-compliance in a timely and effective manner to support investigation and remediation
• Participate in all assigned training to support the execution of their assigned responsibilities
• Ensure proactive customer service support to the Client and other operational teams as required
• Assist with daily site inspections of all Mechanical & Engineering systems and technical equipment, including servicing and maintenance (Physical infrastructure of a Data Server).
• When not performing maintenance duties, responsible for safely moving all of the parts into, out of, and around the client Data Centers using a variety of technology and equipment.
• Maintain strict inventory control and conduct accurate system transactions.

Skills

• High School Diploma or GED equivalent
• 1+ years' experience working in warehouse or logistics, receiving, asset life cycle management, or related field in a lead role
• Knowledge of warehouse operations best practices
• Proficient in Windows-based programs
• Excellent written and oral communication skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities
• Ability to work independently and as a member of various teams and committees
• Ability to understand and follow safety requirements
• Inventory control skills, manage priorities and workflow
• Computer, iPad, and iPhone literate
• Ability to work in a physical labor dynamic work environment
• Ability to work with instruction as part of a larger team
• Initiative to complete tasks as assigned independently of the team
• Ability to manage changing workload priorities as directed
• Ensure a positive, respectful, and professional attitude in everything you do
• Competency in understanding and performing workplace safety basics
• Able to safely lift and move a minimum of fifty (50) pounds and can stand the duration of the shift

Physical Demands

• May require up to 25% travel
• May require extended periods on your feet
• May require miles of walking per day throughout the Warehouse and / or Data Center

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Compensation

Estimated Pay Range : Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work.

We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance.

Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community.

Our recruitment team is looking forward to meeting you.

This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.

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