Assistant Dean (Administrator II) - College of Professional & Global Education

Position Summary

The Assistant Dean reports directly to the Associate Dean in the College of Professional & Global Education and provides leadership to the Enrollment Services and Program teams in CPaGE.

The Assistant Dean is responsible for supervising the day-to-day operations of student enrollment and management and program and curriculum management as well as participating in strategic planning for the two units.

The Assistant Dean collaborates across colleges and with external partners and is expected to lead with excellent customer service.

Position Information

Enrollment Services

• Maintain effective and efficient registration, cashiering, grade processing, records storage and retrieval processes.
• Monitor student enrollment to ensure financial and academic success.
• Oversee financial aid processes including military and veteran’s benefits.

Programs

• Recruit and recommend faculty to teach classes as needed.
• Monitor program budgets and expenditures to ensure financial and academic success.
• Collaboratively develop and implement recruiting and marketing plans.
• Manage program and curriculum development, implementation, and assessment.

Organizational Accountability

• Supervise and provide support to enrollment services and program staff.
• Build trust, collaboration, and communication between the enrollment services and programs team to ensure the highest quality experience for students, faculty, and university and community stakeholders.
• Attend campus and external meetings, events, and training sessions as a representative of CPaGE.
• Actively promote staff and faculty development.

Minimum Qualifications

• Master’s degree.
• Minimum of 5 years of experience in an academic environment developing and overseeing in person and online curriculum and / or equivalent training.
• Minimum of 3 years supervisory experience.
• Ability to work effectively with faculty, students, and community contacts.
• Experience developing and monitoring budgets.
• Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.
• Thorough knowledge of and ability to apply extensive expertise to complex programs and / or administrative specialties, including pertinent laws and regulations.
• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and / or administrative specialty to develop conclusions and make recommendations.
• Effective verbal and written communication skills.
• Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations.

Preferred Qualifications

• Doctorate in higher education, instructional design, or related area.
• Documented success in developing and overseeing in person and online academic and noncredit programs in a professional and continuing education setting.
• Knowledge of university culture and expectations.

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