Hillman Flooring & Design has been providing professional, high-quality design, remodeling, and installation services to the greater Atlanta area since 1990.
We’re a family-owned company and have the second generation moving forward with the same passion that has been the cornerstone of Hillman since the beginning.
We are a small company focused on big results! We are looking for a high-energy, team player to join our team as a Customer Service Account Manager for our Custom and Production Builder Division in Sugar Hill, GA.
Key responsibilities : Initial contact for builders and field managers with questions. Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods / tools.
Processing new construction takeoffs using RFMS Measure estimating software. Developing preliminary quotes for upcoming jobs using RFMS.
Assisting with new construction design appointments when needed. Create new construction work orders for upcoming builder jobs and custom homes using PowerPoint and Adobe.
Assisting field managers with scheduling needed punch work. Assisting with the management of new construction accounts. Desired Skills and Experience Proven customer support experience or experience as a service representative Strong phone contact handling skills and active listening Experience with RFMS, Adobe, PowerPoint, and RFMS Measuer is a plus! Ability to communicate with customers in a professional setting and provide knowledge about products and / or installation methods to ensure customers understand HFD processes and procedures.
Customer orientation and ability to adapt / respond to different types of individuals. Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively.
What we offer : On the job training and shadowing Full-Time Salary plus Commission Competitive benefits package Paid Holidays PTO (Vacation / Sick Days) A family-owned, friendly work environment Powered by JazzHR
Account Manager, Excess Casualty
Develop and maintain positive working relationships with underwriters, customers and business partners to provide high quality service to clients. Must display a professional demeanor and excellent customer service skills. Analyze and negotiate complex endorsement requests and handle within establis...
Customer Service Manager
The Manager of Customer Care will focus on the development and growth of the Customer Care team. CF; Excellent communication and customer service skills. CF; Proven track record as a manager overseeing and leading a team of Customer Care Specialists or similar. The Manager will coach, train, and pro...
Customer Service Manager - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Senior Account Manager-Commercial Lines
Commercial Lines Account Manager is responsible for providing continuous service to all commercial lines clients. Senior Level Commercial Lines Account Manager to manage a multi-$million book of business in an revenue environment. Through servicing, develop a thorough knowledge of the accounts, beco...
Customer Service-Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...
Account Manager - GA - On Site
Ensure high levels of service are delivered to ALL clients: High-level of professionalism and customer service to employees. HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO...
Entry Level Customer Service Manager
Full training and mentorship at all levels Quarterly bonuses and other financial incentives Fun, inclusive office culture BASIC JOB RESPONSIBILITIES: Customer service inquiries/questions and client acquisitions Creating positive experiences that ensure continued business relationships Completin...
Customer Service Manager
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Provide excellent customer service. Excellent Customer Service Skills. ...
Customer Service – Self Storage Manager
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess cust...
Customer Service - Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...