OAG - Child Support | Contract Specialist III | 24-0695

GENERAL DESCRIPTION

Performs highly complex (senior-level) contract management work for the Child Support’s Technology Contracts Management Division.

Work involves meeting with business areas and technology vendors; documenting business area needs; participating in contract planning and contract formation, including assessment of performance standards and monitoring plans;

and monitoring vendor performance to determine compliance with contract terms and conditions, laws and regulations.

OAG employees enjoy excellent benefits ( along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION FUNCTIONS

Monitors contract performance by examining billings, fiscal data, and performance data for compliance with terms of contract and policies

Reviews and approves vendor services, deliverables, and invoicing

Evaluates expenditure and / or performance data to ensure appropriate use of funds and continuous improvement of business processes

Assists in tracking, budgeting and forecasting for IT related contracts

Investigates and documents contract compliance issues, complaints, or discrepancies

Provides guidance to both internal and external stakeholders regarding contract administration, policies, and procedures

Works with program staff in determining trends and resolving problems; recommends activities to produce a more effective program

Updates data and information related to Contracts in the division's database or other electronic files

Performs related work as assigned

Maintains relevant knowledge necessary to perform essential job functions

Attends work regularly in compliance with agreed-upon work schedule

Ensures security and confidentiality of sensitive and / or protected information

Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualifications

MINIMUM QUALIFICATIONS

Education : Graduation from high school or equivalent

Education : Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis : business administration, Child Support Program, contract management, information technology, government or legal

Experience : Four years of full-time experience working in the following (or closely related) fields : business administration, Child Support Program, contract management, information technology, government or legal

Knowledge of office practices and administrative procedures

Knowledge of organizational behavior, including assuming and sharing responsibility

Skill in effective oral and written communication and the presentation of data

Skill in handling multiple tasks, prioritizing, and meeting deadlines

Skill in effective oral and written communication

Skill in exercising sound judgment and effective decision making

Ability to receive and respond positively to constructive feedback

Ability to work cooperatively with others in a professional office environment

Ability to provide excellent customer service

Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.

g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)

Ability to arrange for personal transportation for business-related travel

Ability to work more than 40 hours as needed and in compliance with the FLSA

Ability to lift and relocate 30 lbs.

Ability to travel (including overnight travel) up to 5%

PREFERRED QUALIFICATIONS

Two years of experience with financial operations or a related field

One year of Child Support experience

Knowledge of State Government operations

Ability to earn Certified Texas Contract Manager (CTCM)