Job Title : Work From Home Customer Service Representative
Employer : FedEx
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
Qualifications :
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
Ft Call Center Support Rep (work From Home)
Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge...
Company Expansion- Hiring remote work from home positions
Stable, work from home position. Virtual workshops and trainings. ...
Ft Customer Onboarding Specialist - Work From Home
Customer Service / Fully Remote] - Anywhere in U.Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll: Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans; Conduct regular calls/meetings over Zoom to guide customers...
Customer Care Agent - Work From Home
Up to $58,216 per year - As a Customer Care Agent you'll: Assist teachers across all SkillsUSA platforms; Respond in a timely manner (24 hours) to email and phone calls that are received via all customer care modes of communication; Communicate knowledgeable, clear, and concise information; Document...
Ft Customer Support Specialist - Work From Home
Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Specialist you'll: Own all emails, requests and questions that come through the support channel; Assess each issue and understand where it should be escalated; Perform minor maintenance and correction tasks within the...
Ft Client Support Specialist (work From Home)
Customer Service / Fully Remote] - Anywhere in U.Comprehensive benefits - As a Client Support Specialist you'll: Handle inbound and outbound client communications via calls and emails, ensuring timely and effective responses; Develop comprehensive knowledge of Sportradar' products and services to pr...
Ft Customer Service Specialist - Work From Home
Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions...
Professional AI Content Writer (Flexible hours, Work From Home)
If you are applying from within those countries, it is possible to experience a 2 week delay, as we are currently receiving a significant number of applications, and work and pay can fluctuate based on project availability and the skillsets found in the assessment. Join our team to help train AI cha...
Clinical Support Associate - Work From Home
Customer Service / Remote] - Anywhere in U.Competitive pay - As a Clinical Support Associate you'll: Assist customers with setting up and using Wesper devices, troubleshoot common issues, and guide through app functionalities; Manage customer inquiries regarding orders, returns, and subscriptions, a...
Ft Client Support Representative - Work From Home
Up to $50K per year / Healthcare benefits / Able to work 9a-6p PST - As a Client Support Rep you'll: Provide guidance, education, and solutions to clients; Live chat with clients to assist them in real time; Answer incoming calls to resolve client questions; Return voicemails; Email with clients and...