Sr Business Analyst- IT PMO

Sr Business Analyst- IT PMO

Job Locations US-AZ-Phoenix

ID 2024-6023

Type

Regular Employee

Overview

Are you ready to be part of the extraordinary future of technical education? Do you thrive in a dynamic, innovative environment where you can make a tangible impact?

If so, we want YOU to join our team as the Sr. Business Analyst!

The Senior Business Analyst leads the analysis, documentation, and management of business requirements throughout the project demand intake and project lifecycle.

They will act as a liaison between business stakeholders and Information Technology technical teams, in a customer-centric environment to ensure business goals are achieved.

They should possess a blend of technical knowledge, business acumen, and interpersonal skills. The Senior Business Analyst is considered Competent or Proficient in all areas of Business Analysis practice, having good or in-depth knowledge of all related skill areas.

What We Offer :

• Salary of $95,000-$120,000 / year depending on experience
• Medical / Dental / Vision / Life Ins / Company paid STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Work is performed remotely

Responsibilities

Reviews, analyzes, and evaluates business systems and user needs.

• Collaborates with business areas to define current / future state business processes, facilitating CRC modeling sessions and developing process flows as needed.
• Documents requirements, scope and objectives culminating in the creation and maintenance of epics, features, and user stories and formulates system solutions.
• Interacts with stakeholders to understand their business objectives and translates them into operational improvements and software system requirements.
• Creates detailed Business Requirement Document (BRD) and translate it into functional specifications.
• Traces requirements from scope through design, development, and testing.
• Collaborates with Developers and Report Writers to ensure accurate design and implementation of business / system requirements.
• Collaborates with Quality Assurance to ensure comprehensive requirements-based testing is achieved.
• Participates in the testing phase of new systems or modifications to ensure the final product meets the business's needs and expectations.
• Performs feasibility analysis, scopes projects, and works with the project management team to prioritize deliverables.
• Provides analytical support for project teams, including data collection, trend identification, data visualization, and result interpretation.
• Conducts workshops and training sessions to explain new systems or modifications in the existing system to other team members.
• Plays a crucial role in change management by defining the business case for change, assessing the impact of the change, and capturing and documenting requirements.
• Conducts insightful, ad hoc analysis to investigate ongoing or one-time operational issues.
• Participates in BA Matrix team discussions and collaborates with others in the BA Community.
• Participates in establishing practices, templates, tools, techniques, and partnerships to build and mature these capabilities for the IT PMO.
• Other duties as assigned.

Qualifications

Education / Experience

• Bachelor's or Master's degree in a business or IT discipline, or equivalent work experience.
• Requires 7 - 10 years of relevant work experience and growth; typically, within IT or working in relevant positions within business units.
• Four (4) plus years' experience as Business Analyst strongly preferred.
• Certified Business Analysis Professional (CBAP) certification preferred.
• Knowledge of business process modelling and reengineering techniques.
• Strong knowledge of software development lifecycle (SDLC).
• Demonstrated experience in SDLC Methodologies, Agile, SCRUM, Waterfall required.
• Requires technical and business knowledge in multiple disciplines / processes.
• Possesses an understanding of IT systems and capabilities.
• Varied experience over different companies, projects, and / or applications.
• Experience in data analysis and management with excellent statistical knowledge.
• Advanced knowledge and demonstrated use of Microsoft Office (Word, Excel, PowerPoint, and Visio), MS Project, Azure DevOps, and Teams.
• Strong familiarity with business intelligence tools, data analysis software, to interpret data and generate insightful reports.
• Working knowledge of PPM tools preferred.
• Working knowledge of applicable regulatory requirements (e.g., SOX, FERPA, GLBA, DoE BlueBook, Accreditation Standards, etc.) preferred.

Skills

• Strong analytical skills to understand business needs and translate them into technical requirements.
• Excellent leadership, communication (written, verbal and presentation), and interpersonal skills.
• Ability to clearly explain complex data and technical information to stakeholders and other team members.
• Strong problem-solving skills to identify issues within business operations, processes, and strategies, with ability to propose effective solutions.
• Strategic thinking skills to anticipate potential business trends and outcomes and leverage this information to inform decision making.
• Ability to comply with UTI's Agile, Scrum, and other software development lifecycle practices and standards.
• Ability to reconcile competing ideas or problems to a mutually beneficial conclusion.
• Ability to work in a fast-paced environment where deadlines are essential.
• Ability to organize, plan, prioritize and follow through on work.
• Ability to work with all levels of employees and consultants.
• Ability to build & maintain strong relationships.
• Ability to turn ambiguous information into meaningful requirements.
• Ability to facilitate a discussion about business processes with diverse participants.
• Ability to build consensus using a consultative approach.

Abilities

• Must be able to lift, carry, push, or pull up to 5 pounds or less 5% of the workday
• Must be able stoop, kneel, crouch, or crawl 5% or less of the workday
• Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday
• Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday.
• Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday.
• May require overnight travel.

About Us :

It's all about the reputation. 55+ years of experience, trusted by 35+ industry leading brands, 16 campuses, 5 technical schools.

But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students.

We're on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

CORP