Our client is now hiring an experienced Customer Success Manager. The primary responsibility is to maximize the sales of our services in NYC area to existing clients These services include : Document Storage , Electronic Document Management Solutions, Data Storage, Pathology Storage and Shredding .
Other key responsibilities include :
- Manage and upselling to assigned client base.
- Qualify, research, track and develop leads into viable opportunities
- Effectively articulate the value proposition to multiple organizational levels
- Develop strong business cases, proposals and presentations for sales opportunities
- Negotiate the terms of agreements and close sales.
- Maintain a strong knowledge of the industry, trends, technology, competitive offerings, and customer requirements, and provide informed feedback to the company
- Participation in professional organizations (sales, marketing, industry associations)
Desired Skills & Experience
- Minimum of 3 years of consultative sales experience
- Driven to succeed and excel, with a passion and enthusiasm for the business
- Excels in an entrepreneurial atmosphere with constant change.
- Self-motivated and self-directed
- Exceptional work ethic
- Independent thinker
- Technical awareness can confidently converse with C-level contacts
- Strong relationship building skills.
- Proven record of exceeding quota in previous positions
- Demonstrated ability to win competitive account sales.
- Excellent written and oral communication skills.
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