Academic Success Coach I

Job Description

Job Summary

The Academic Success Coach I, under supervision, addresses individual academic, financial, career, and social issues that affect the success of first-time students to the University.

Essential Duties and Responsibilities

Creates purposeful interactions between students and academic institutions to design individualized, student-centered educational plans that lay the foundation for student success.

Provides goal-oriented advising prior to or during the first year to foster informed choices in students’ educational planning.

Suggests and directs access of University resources relevant to career investigation.

Assists students in understanding academic studies, curriculum requirements, and the relationship between majors and careers.

Develops class schedules based on individual student needs and previous academic preparation.

Assists students in establishing goals for high levels of engagement towards academic progress and success.

Assumes primary responsibility for early intervention, implementation, and follow-up for students assigned to the University.

Assists students in addressing problems and connects them with appropriate support services on campus.

Conveys implications of various policies and procedures related to academic probation and suspension, dropping courses, and satisfactory academic progress.

Provides general information about financial aid and scholarship requirements and processes, as well as other options for financing education.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.

Other duties may be assigned.

Minimum Requirements

Education Bachelor’s degree from a regionally accredited institution of higher education

Experience One year experience in advising and recruiting preferred.

Knowledge and Abilities

Knowledge of :

Word processing, spreadsheet and database applications.

Ability to :

Meet deadlines and maintain a high level of accuracy, professionalism, and a customer service orientation.

Must be able to comprehend, give and follow both written and verbal instructions.

To use tact, diplomacy, and judgment in dealing with students, faculty, and staff.

Multitask and work cooperatively with others.

Strong interpersonal and organizational skills.

Excellent verbal and written communication skills.

Licensing / Professional Certification None.

Physical Requirements This position requires employees to be able to easily slide in and out of the booth seating. To foster a team atmosphere while providing an environment conducive to one-on-one student advising.

The advising center utilizes commercial quality banquette type booths to allow for collaboration while ensuring privacy.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision of Others

This position generally does not supervise employees.

Other Requirements

Evening and or weekend work may be required

Position requires on campus, face-to-face interactions.

Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary : $17.54 / hourly