Director, Enterprise Applications

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.

A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC

Student Focused

• Own It
• Foster Belonging
• Cultivate Community

Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For " is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester.

LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park.

Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description

PURPOSE AND SCOPE :

The Director, Enterprise Applications is as an integral part of the Enterprise Applications leadership team and serve in a leadership, advisory, and management capacity for the innovative and effective use of licensed and internally developed software applications.

Oversee all aspects of Enterprise Application Services for the assigned vertical product line(s), including administration, planning, development, product evaluation and recommendation, implementation, maintenance and lifecycle management.

Serves as the liaison with business units for systems support, solution discovery, service management, risk management and relationship management.

Oversee all activities that optimize the value, cost and risk of applications. Provide leadership, guidance, and consultation in streamlining business processes, including digitalization, implementing new enterprise applications (on-prem and cloud), maintaining legacy systems, managing demand and resource allocation, securing systems, and managing timely upgrades and project delivery.

Maintains a balanced focus between operational excellence and transformational change.

ESSENTIAL JOB FUNCTIONS :

• Collaborates with business / process owners and end users of the ERP system(s) to help determine needs and system / process maturation
• Provides leadership and oversight of the ERP system(s) in support of the daily operations for the assigned vertical product line(s)
• Leads business process design sessions and ensures new functionality meets requirements
• Manages staff consisting of System and Business Analysts, User Liaisons, and Developers. Responsible for staff development, establishing performance expectations and metrics, and implementing a continuing plan to improve the overall performance of the department
• Provides project management and oversight for departmental and system-wide projects requiring analysis, feasibility studies, code development, implementation, maintenance, process / procedure development and planning
• Responsible for budgetary oversight for departmental budgets
• Leads the analysis and design of multi-tier applications, and the integration of third-party solutions as well as legacy systems
• Responsible for the implementation of security, performance monitoring, change management, and update / upgrades of the ERP system(s)
• Meets with vendor representatives to discuss issues, service agreements and resolve issues in a timely manner
• Ensures institutional and / or departmental standards are met and provides justification for any deviations
• Responsible for other reasonable related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES :

• Experience with Oracle / PeopleSoft ERP Systems and / or cloud based ERP solutions
• Knowledge of CS, HCM, FSCM, IH and other Oracle products
• Demonstrated knowledge of ITIL / ITSMF practices
• Experience with systems and project planning and implementation
• Strong negotiation and vendor management skills
• Proven administrative experience to multitask and manage a number of competing priorities within project timelines and deliverables
• Experience with Issue and Risk Management
• Proven skills in problem solving ability and team building skills
• Ability to perform a wide variety of projects simultaneously
• Ability to lead cost unit budget process
• Ability to communicate vision and motivate people to implement vision
• Demonstrated ability to align resources to the needs of the organization
• Customer Service Focused
• Highly self-motivated
• Ability to work independently and as a team member
• Ability to effectively communicate at all levels within the organization including senior / executive management

PHYSICAL ABILITIES :

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing;

bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS :

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions, including :
• College / District Staff - The Director will work with a variety of district wide staff including other Executives and Directors, special committees and task forces, chief academic affairs officers and chief student services officer at each of the colleges, and other college and district staff to develop and or sustain dynamic and evolving technology needs within our district
• External - The individual will need to work with vendors, colleagues in other colleges and universities, school district technology administrators, and other administrators as appropriate
• Work is performed in a climate-controlled office with minimal exposure to safety hazards; travel to the Lone Star locations and to external meeting locations will be required

REQUIRED QUALIFICATIONS :

• Bachelor's degree or higher in a related field and at least 5 years of related work experience in leading a complex IT department, or an equivalent combination of education and experience
• Experience with PeopleSoft (Oracle) ERP Systems or other industry recognized equivalent systems
• ITIL Foundation Certification or industry recognized equivalent experience

PREFERRED QUALIFICATIONS :

• Master's degree in related area
• Higher Education industry experience
• Experience with implementing Cloud ERP solutions
• Experience supporting Cloud ERP solutions
• Project Management Professional (PMP) Certification

Salary

Hiring salary range is $114,241 - $131,377

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education.

Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer.

The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed :

• Length of time (specific months and years) of employment
• If the position was full time or part time
• If the position was paid or unpaid
• Level of degree completed including date earned.
• Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work / life balance.

This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.

Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered : Resume / CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov / E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.