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Day - 08 Hour (United States of America) This is a Stanford Health Care job.
A Brief Overview
Acquired job skills, policies, and procedures to complete assignments and tasks of moderate scope and complexity; exercises judgement within defined guidelines and practices to determine appropriate action.
Locations
Stanford Health Care
What you will do
- Performs work in assigned area(s) to develop expertise needed to be fully functional in an assigned specialty area / clinic.
- Proficiency check in-check out process
- Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules
- Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before patient sees provider
- Provide doctor-patient support using reference documents and tools
- Patient information management between providers, inpatient / outpatient care teams, and ancillary services
- Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks
Education Qualifications
- High School Diploma or GED equivalent
- Associates degree in health-related field from an accredited college or university OR Bachelor’s degree Preferred
Experience Qualifications
At least one year of overall experience
Licenses and Certifications
None .
These principles apply to ALL employees :
SHC Commitment to Providing an Exceptional Patient & Family Experience
- Know Me : Anticipate my needs and status to deliver effective care
- Show Me the Way : Guide and prompt my actions to arrive at better outcomes and better health
- Coordinate for Me : Own the complexity of my care through coordination
Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment.
Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and / or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above.
People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.
Base Pay Scale : Generally starting at $31.21 - $35.14 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
This pay scale is not a promise of a particular wage.