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Strategy Manager

VirtualVocations
Santa Clara, California, United States
Full-time

A company is looking for a Manager, Strategy to drive business value through improved customer experiences.Key ResponsibilitiesServe clients to enhance customer journeys and experiencesLead a team in analyzing client data and developing actionable recommendationsConduct presentations to communicate findings and drive improvementsRequired Qualifications5+ years of experience in quantitative and qualitative analysis1+ year of experience in contact centers and self-service channelsBachelor's degree in a related field with 4-8 years of consulting or analytics experienceProven experience in managing projects in a fast-paced environmentSolid understanding of business operations and industry dynamics

1 day ago
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