What you'll do :
- Communicate Warby Parker's values and brand philosophy to customers
- Own troubleshooting for our point-of-sale system
- Oversee the store's inventory management procedures
- Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences
- Manage and implement daily zoning schedules
- Open and close the store
- Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed
- Direct a team of 8 10 team members, consistently demonstrating what great service looks like
- Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader
- Assist with new hire on-boarding and ongoing training
- Treat all of our customers with respect and cultivate an inclusive, service-minded work culture
Who you are :
- Steeped in Retail experience, with 1+ year in a management position
- Equipped with exceptional interpersonal skills
- Backed by managerial experience in sales or operations at a complex, customer-focused retailer
- A self-starter with an entrepreneurial spirit
- Eager to learn new skills
- An upbeat and empathetic team player
- Driven to do what it takes to be a top performer time and time again and help your teammates reach their targets along the way
- Able to bring a positive, fun energy to the workplace, even when working long hours
- Not on the Office of Inspector General’s List of Excluded Individuals / Entities (LEIE)
Some benefits of working at Warby Parker for full-time employees :
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Paid time off
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Leave
- Optical Education Reimbursement
- Snack Pantry
- And more (just ask!)
Warby Parker, in good faith, believes that the posted hourly range is accurate for this role at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications, and location, among others.
This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package.
Details and eligibility will be discussed during the application process.
Pay Range$24 $28 USD
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