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Operations Senior Manager

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for an Operations Senior Manager, Workforce Optimization.Key ResponsibilitiesManage resource allocation and optimize shift patterns based on demandAnalyze service level and productivity metrics to identify inefficienciesCollaborate with various teams to forecast personnel needs and align operational requirementsRequired QualificationsStrong understanding of supply and demand, forecasting, and workforce planningExperience with healthcare or contact center staffing and 24 / 7 operationsSignificant experience with workforce management tools and systemsAbility to work autonomously within established proceduresInterest in mental health care

1 day ago
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