Field Application Engineer

Description

IPS is seeking innovative and dynamic engineers to join our team and make a significant impact by keeping our world advancing.

At IPS, we innovate, inspire, and transform. We're looking for technically proficient and entrepreneurial problem-solvers who embrace challenges, continuously seek knowledge, and push the limits of what's possible.

At IPS, you'll have the chance to work on impactful engineering projects through the entire project lifecycle, develop innovative solutions, and contribute to the future of our industry.

You'll collaborate with the brightest minds, learn from experts, and grow professionally in a values-driven company. Unleash your potential with IPS and be part of something big.

Responsibilities & Expectations :

The Field Application Engineer will be responsible for providing technical expertise and support to customers, ensuring that they are able to successfully implement, integrate, and optimize the IPS Power Systems generator and switchgear products.

Will work closely with customers, sales teams, and specifying engineers to understand the technical requirements and challenges customers face, offering solutions and troubleshooting as needed.

This role involves travel to customer sites and requires in-depth knowledge of the company's product portfolio.

• Act as the primary technical point of contact for customers, providing pre-sales and post-sales support including product selection, recommend solutions, proposals based on customer requirements
• Troubleshoot and resolve technical issues, ensuring customer satisfaction
• Conduct on-site and remote product demonstrations and training sessions
• Assist in the design, integration, and deployment of company products into customer applications
• Build and maintain strong customer relationships through regular communication and on-site visits
• Attend trade shows, conferences, and customer meetings to promote the company's products
• Collaborate with engineering teams to solve complex issues and implement product improvements, enhancements or modifications
• Prepare and deliver technical documentation, including user guides, application notes, and technical white papers
• Travel to customer sites for in-person support, system integration, troubleshooting, and technical discussions

Qualifications and Competencies :

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or equivalent in experience in a related field
• 3+ years of experience in a technical role, preferably in field applications, technical support, or a related discipline
• In-depth understanding of generator systems, parallelling switchgear, control systems and specifically Kohler products and features
• Proficiency in system integration, troubleshooting, debugging, and relevant hardware and software tools
• Ability to read and understand technical schematics, product specifications, and application requirements
• Strong problem-solving and analytical skills
• Excellent communication and presentation abilities

You'll thrive at IPS if you...

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are :

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom.

We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond.

You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits :

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace.

Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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