Customer Service Rep - WKB Shift / Wednesday-Saturday, 5am-3pm

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment.

If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Benefits :

Weekly pay with skill pay and shift differentials

Benefits package including medical, dental, vision and medical reimbursement

Medical employee-only premium as low as $, $26 / month with wellness discounts

HSA with annual employer contribution

Weekly 401(k) match

Vacation immediately upon hire

8 holidays per calendar year

Personal time after 90 days

EAP and identity theft protection

Tuition reimbursement

Company paid life insurance and short term disability

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek.

Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Schedule hours : WKB Shift / Wednesday-Saturday, 5am-3pm

Major Tasks, Responsibilities and Key Accountabilities

Coordinate between customer operations and transportation. Performs customer service functions, with special emphasis on communications, problem solving, inventory control, shipping & receiving and interpersonal skills.

Establish and maintain effective working relationships with associates, other agencies, customers and the public.

Skills and Abilities :

• Working knowledge of Business English, spelling and arithmetic and office practices and procedures
• Type accurately, make accurate arithmetic computations, prepare and maintain complex records and reports
• Follow written and verbal instructions and communicate effectively verbally and in writing
• High degree of computer data entry and 10-key skills are needed - WMS experience is a plus
• Knowledge of Microsoft Word, Excel & Power Point are preferred
• Good problem solving and stress management skills and demonstrate flexibility

Requirements :

• 18 years of age or older
• Minimum of one-year experience in an customer service role
• Education : completion of high school diploma or equivalent required

Saddle Creek is an Equal Opportunity / Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

View the EEO poster here. View the Pay Transparency Nondiscrimination Provision here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to and let us know your contact information and the nature of your request.