Retail Cosmetics Sales Leader - Prestige Beauty, Biltmore Fashion Park - Full Time

Job Overview

As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy’s Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues.

Your sharp knowledge of current trends and your skill to lead others makes you a valuable colleague on Macy’s team.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal / financial advice)
• Resources for continuous learning, career growth, and leadership development
• Paid Time Off
• Fully-Funded education benefits - may include 100% of tuition, books, and fees
• Colleague Resource Groups (CRGs) and give-back / volunteer opportunities

What You Will Do

• Inspire teamwork to reach sales goals and elevate the customer experience
• Support the total Beauty team in driving and delivering market share events
• Demonstrate knowledge of products and services to build rapport and loyalty
• Understand how to drive sales through brand training, events, and strategies
• Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
• Build brand loyalty through engaging customers in our rewards program
• Communicates with vendors and store leadership to execute company and store-based events achieve sales goals
• Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
• Recruit, train, coach, motivate and develop colleagues on policies and goals
• Lead product demonstrations and peer-to-peer training
• Merchandise new receipts, process damages, testers and select merchandise to return to vendors
• Adhere to hygiene standards and asset protection control and compliance procedures

Skills You Will Need

• Leadership : Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Subject Matter Expertise : Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Analytical Skills : Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Communication : Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
• Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Creativity and Strategic Thinking : Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Detail Orientation : Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
• Collaboration : Partnership with the total Beauty team to drive line sales and deliver the customer experience

Who You Are

• Leads by example and motivates team to reach goals
• Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
• Inspires customers to buy and help them look and feel beautiful and confident.
• Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
• Possess a passion and a business-minded attitude to succeed in a performance-based work environment
• Able to resolve customer problems in a constructive and forward-looking
• You can manage multiple tasks at once in a fast-paced environment
• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
• 1 to 2 years of relevant work experience

Essential Physical Requirements :

• Prolonged periods (at least two consecutive hours) of standing / walking around the store or department
• Frequent use of computers and handheld electronic equipment
• Reaching, including above eye level, crouching, kneeling, stooping and color vision.
• This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
• Lifting and moving items weighing up to 25 lbs.
30+ days ago