Mid-Market Customer Success Manager

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for a Mid-Market Customer Success Manager responsible for managing client relationships.Key ResponsibilitiesManage relationships with clients having less than 250 employeesHandle escalations and navigate the organization on behalf of clientsConduct Quarterly Business Reviews and regular check-in calls with clientsRequired Qualifications3 years of Customer Success or Account Management experiencePayroll experience is preferredAbility to navigate difficult situations and negotiate effectivelyProficiency in de-escalation techniques

25 days ago
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