Retro Fitness of Edison - Front Desk Associate
Job Description
Job Description
Retro Fitness of Edison Front Desk Associate
Retro Fitness of Edison has been in existence for 10 years. We are a 20,000+ square foot health club offering a variety of services to our members.
These services consist of : personal training, tanning, child sitting, freshly made shakes and group classes.
A front desk associate is the first and last person a Retro customer sees when they come to our health club. It is imperative they leave a quality lasting impression with our customers, making them want to come back.
A front desk associate is responsible for maintaining outstanding customer service as per Company standards, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets.
Responsibilities include :
- Greeting members as they check into our location
- Assist prospects with tours of the facility and membership sales
- Answer external phone calls
- Answer customer questions and provide guidance on procedures and policy
- Process sales transactions by receiving payment by cash, credit card, debit or billing to their account
- Build protein shakes for members as requested
- Maintain a clean and orderly gym
- Monitor and restock cleaning supply stations located on gym floor
Qualifications :
- Good human relations and listening skills to handle customer needs
- Excellent phone etiquette skills
- Familiarity with computers
- Excellent communication skills to assist customers with sales
- Requires the willingness to work flexible hours
Benefits :
- All associates receive a free membership to Retro Fitness of Edison
- Employee discounts on all products
Company Description
Retro Fitness of Edison is a full service health club
Company Description
Retro Fitness of Edison is a full service health club