Job Description
Job Description
About Us :
As a trusted customer acquisition partner for telecommunications companies nationwide, we’re the missing link to help companies connect with potential buyers.
Our value-added approach helps them get a foot into new markets, meet purchase-ready people, and expand their business fast.
With resources and expertise tailored to enhance knowledge about market dynamics and consumer engagement, our firm leverages a scalable customer relations model.
We train our talented Entry Level Account Managers to prepare their set up, qualify customers, and optimize their products and service campaigns.
We are equally dedicated to our clients’ customers as our own, and our clients thrive as a result of our experience and skill.
We offer our clients a team that’s professionally trained with deep industry expertise. We can provide this team because we put a premium on long-term learning.
In addition to competitive pay and dynamic team-based company culture, we offer our team continuous professional development training and opportunities for advancement.
A Day in the Life of our Entry Level Account Managers :
As an Entry Level Account Manager, you are the liaison between our clients and their customers. For multiple clients, you will meet face-to-face with their customers and discuss telecommunication services that are funded by the federal lifeline program.
Your primary focus is to enhance the customer experience and build customer loyalty. Like all of us, our clients’ customers just want someone to listen to them and help solve their problems.
After assisting customers in selecting the products and services they qualify for that best suit their technology and communications goals, you help to set up their account.
Then, with efficiency, you facilitate effective delivery and installation. You also process upgrades, downgrades, and new product purchases.
As a people person, you thrive in this fast-paced, consumer-facing position. Your professionalism comes through in all of your interactions.
Organized and punctual, you keep on top of your work and always arrive for work on time. This has been an amazing opportunity for you to learn the fundamentals of outside sales and territory management.
You enjoy attending sales and management training meetings throughout the week and having opportunities to help train other sales representatives.
You also get to learn the operations side as well, such as human resources, scheduling, and meeting management. You enjoy traveling for business and are excited about the exciting direction your career is taking!
Qualifications :
- Associates degree OR at least one year of experience in customer service or sales
- The ability and willingness to travel
- Show a competitive nature which may include a sports or military background
- Remarkable problem-solving skills
- Attentive to detail
- Exceptional customer service skills
- Motivated and eager to learn
This full-time Entry Level Account Manager position requires some flexibility, including travel and potentially working some evenings and weekends.
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