Job Description
Job Description
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Indianapolis, IN, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations.
Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey.
As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team?
If so, you should consider our Customer Service Representative position in Indianapolis, IN!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve.
As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening! Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and physicians
- Send and keep a log of all reports sent to doctors
- Collect all payments; insurance verification
- Collect / open mail; distribute mail to proper areas / people
- Send benefits paperwork to billing companies
- Handle all scheduling and ensuing communication
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
- Collect new patient intake information; track all clinic referrals
- Fax reports to physicians; keep a log of incoming reports
- Verify Insurance and track insurance-covered visits; take copayments
- Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
- Communicate with the office manager and clinicians about scheduling / patient arrival
Required Skills
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
- H.S. graduate or GED certificate
- Up-to-date DL and a dependable vehicle
- Excellent at handling details, communicating and multitasking
- Great demeanor, strong integrity and compassion
Rental Housing Customer Service Representative
Customer Service Representatives. As a Customer Service Representative, you will assist renters, tenants, and property managers by providing resources and referrals to meet their rental needs. As a Rental Housing Customer Service Representative, you will:. Provide information and resources to custom...
Insurance Customer Service Representative
Customer Service Representative – Indianapolis, IN. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re look...
Customer Service Representative / Lot Attendant
Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Lot Attendant, Representative, Attendant, Retail. Assist customers inside and outside a U-Haul center with U-Haul products and services. ...
Customer Service Representative - O'neal Manufacturing Services
Customer Service Representative - O'Neal Manufacturing Services**. Minimum of two years' experience in a customer service role, Industrial or Manufacturing customer service preferred. Learn, apply and promote the Vision, Mission and Values of ONeal Manufacturing Services. Engage, learn and utilize t...
Customer Service Representative - FT/PT weekends required
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Experienced Customer Service Representative
Customer Service Representative – Indianapolis, IN. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re look...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Insurance Customer Service Representative
Customer Service Representative – Indianapolis, IN. Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction. We’re look...
Customer Service Representative
Job Title: Customer Service Representative. This position will be responsible for daily member telephone calls which will include directing members to the proper services needed, educating members, problem solving, and creating linkages to the Medical Management Department for authorization of servi...
Customer Service Representative
The Customer Service Representative assists internal and external customers who are applying for professional licensure or who are seeking information about licensure in the State of Indiana. The fundamental purpose of this position is to provide administrative support to the board director, the lic...