A company is looking for a Bilingual Concierge Advocate (Korean) to serve as a direct point of contact for members' questions and concerns.
Key ResponsibilitiesManage inbound and outbound member calls, addressing questions and concernsCoordinate issue resolution between internal and external stakeholdersDocument interactions with members to track issue resolution and maintain recordsRequired Qualifications2+ years of experience in call center, customer service, concierge, or hospitalityExperience in healthcare, insurance, or medical groups preferredAbility to handle large call volumes while providing excellent customer serviceStrong interpersonal and organizational skillsAbility to work a flexible schedule, including second-shift hours
Bilingual Concierge Advocate
A company is looking for a Bilingual Concierge Advocate (Korean) to serve as a direct point of contact for members' questions and concerns. ...
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